- Report: #105282
Complaint Review: One Web Direct Bill - Dallas Texas
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One Web Direct Bill
Dallas, Texas, U.S.A.
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One Web Direct Bill ripoff, fraudulent billing for an unknown adult website/computer software, no response from company Internet Dallas Texas
I received a bill from One Web Direct Bill for twenty dollars for one four minute call to the United Kingdom. In addition, the bill stated there would be a charge ($1.99 per minute) on my local telephone billThe company informed me that I had to pay the bill or else I would be turned in to a collection agency. I notified the company phone number and was told to go the the website and fill out a dispute form. I did that and still got no where. I emailed the company and they responded by informing me that I am responsible. I have requested the company to send me (US Mail) written letter regarding the charges and billing. I have not received any information.
There was no information on what site was visited. I am getting no where and I am concerned about what this scamming company is capable of. Please take the time to let others know about this company!
Karen
minneapolis, Minnesota
U.S.A.
There was no information on what site was visited. I am getting no where and I am concerned about what this scamming company is capable of. Please take the time to let others know about this company!
Karen
minneapolis, Minnesota
U.S.A.
1 Updates & Rebuttals
Darren
Neenah,Wisconsin,
U.S.A.
Drive-by downloading
#2Consumer Comment
Wed, August 25, 2004
Karen, You may be victim of drive-by downloading. If you go to a site, usually an adult one, they may sneak software onto your computer that will connect your modem to an overseas or #900 to run up a bill on your phone. If you are using a cable modem without the computer's modem being connected to the phone then I am not sure. Now, I am not saying that people who get these go to adult sites... with so many pop-ups and redirections going on with spyware and mal-ware it is entirely possible that inadvertantly you were taken advantage of. Unfortunately, with something like this it will look to the phone company that the call was made from your phone since they don't know if it was a person or the computer making this call. I would recommend downloading Ad-Ware from www.lavasoft.com It is absolutely free and is considered one of the best. Once you run it the program will go through your computer and search for these types of programs... usually identified by the description of a "dialer". Let Aw-Ware remove these from your computer and run it about once a week. Now, the FTC on their website has a link to ecommerce which is a multinational effort to stop these types of things. I would suggest going to their site at www.ftc.gov and clicking the link to the right and reporting this company. Good Luck,
