Jacqueline
Hammond,#2Consumer Suggestion
Fri, July 25, 2003
It sounds like you've worked this through, and the problem/ripoff is resolved or refunded. If I have missconstrued, here is some contact information to try: Administrative Contact: Network Operation Center, ONMATRIX (their bold-caps), 3308 Printemps Drive, Modesto, CA, 85356. Here is another number, which might unfortunately roll over to voice mail: 209-545-2502. There was also no mention of your moving on, to locate a new host. If they have sloppy billing practices, you might consider a good clean start, with someone else out there. Emailing them is not the same or as legally binding as an old-fashioned letter. You should, fr the record write them a letter, detailing the overcharge and your experience, with them. Point out that you our keeping a record, and expect a written reply. This way you can prove your dealings with them. When you send out the "snail mail" letter, you might want to purchase a "Mailing Certificate", so that the Post Master can vouch for your effort to communicate. Make sure they know you have proof, that your letter was sent. Even if they do not respond, they will have no excuse to bill you or collect further payments, in the future. For the record, you really should change your credit card number, because if they can overcharge you once, they might try it again.
Jacqueline
Hammond,#3Consumer Suggestion
Fri, July 25, 2003
It sounds like you've worked this through, and the problem/ripoff is resolved or refunded. If I have missconstrued, here is some contact information to try: Administrative Contact: Network Operation Center, ONMATRIX (their bold-caps), 3308 Printemps Drive, Modesto, CA, 85356. Here is another number, which might unfortunately roll over to voice mail: 209-545-2502. There was also no mention of your moving on, to locate a new host. If they have sloppy billing practices, you might consider a good clean start, with someone else out there. Emailing them is not the same or as legally binding as an old-fashioned letter. You should, fr the record write them a letter, detailing the overcharge and your experience, with them. Point out that you our keeping a record, and expect a written reply. This way you can prove your dealings with them. When you send out the "snail mail" letter, you might want to purchase a "Mailing Certificate", so that the Post Master can vouch for your effort to communicate. Make sure they know you have proof, that your letter was sent. Even if they do not respond, they will have no excuse to bill you or collect further payments, in the future. For the record, you really should change your credit card number, because if they can overcharge you once, they might try it again.
Jacqueline
Hammond,#4Consumer Suggestion
Fri, July 25, 2003
It sounds like you've worked this through, and the problem/ripoff is resolved or refunded. If I have missconstrued, here is some contact information to try: Administrative Contact: Network Operation Center, ONMATRIX (their bold-caps), 3308 Printemps Drive, Modesto, CA, 85356. Here is another number, which might unfortunately roll over to voice mail: 209-545-2502. There was also no mention of your moving on, to locate a new host. If they have sloppy billing practices, you might consider a good clean start, with someone else out there. Emailing them is not the same or as legally binding as an old-fashioned letter. You should, fr the record write them a letter, detailing the overcharge and your experience, with them. Point out that you our keeping a record, and expect a written reply. This way you can prove your dealings with them. When you send out the "snail mail" letter, you might want to purchase a "Mailing Certificate", so that the Post Master can vouch for your effort to communicate. Make sure they know you have proof, that your letter was sent. Even if they do not respond, they will have no excuse to bill you or collect further payments, in the future. For the record, you really should change your credit card number, because if they can overcharge you once, they might try it again.
Jacqueline
Hammond,#5Consumer Suggestion
Fri, July 25, 2003
It sounds like you've worked this through, and the problem/ripoff is resolved or refunded. If I have missconstrued, here is some contact information to try: Administrative Contact: Network Operation Center, ONMATRIX (their bold-caps), 3308 Printemps Drive, Modesto, CA, 85356. Here is another number, which might unfortunately roll over to voice mail: 209-545-2502. There was also no mention of your moving on, to locate a new host. If they have sloppy billing practices, you might consider a good clean start, with someone else out there. Emailing them is not the same or as legally binding as an old-fashioned letter. You should, fr the record write them a letter, detailing the overcharge and your experience, with them. Point out that you our keeping a record, and expect a written reply. This way you can prove your dealings with them. When you send out the "snail mail" letter, you might want to purchase a "Mailing Certificate", so that the Post Master can vouch for your effort to communicate. Make sure they know you have proof, that your letter was sent. Even if they do not respond, they will have no excuse to bill you or collect further payments, in the future. For the record, you really should change your credit card number, because if they can overcharge you once, they might try it again.