Gabriel
Corpus Christi,#2Consumer Comment
Sun, March 23, 2008
That tiger direct customer service employee Elizabeth knows exactly what she is saying. Notice how many tigerdirect or onrebate ROR's always have rebuttal's by employees. tigerdirect rebates are almost non-existent as far as receiving checks. Why is this so? Possibly because onrebate and tigerdirect are both subsidiaries owned by the same parent company systemax, who also are now the owners of compusa. When filling out and mailing off for rebates from tigerdirect, there are very specific steps they want you to do and how to do it. As with all rebates, it includes keeping copies of all paperwork for yourself and mailing paperwork thru the USPS via certified mail for proof that they have received the rebate paperwork and can't deny that it was never received. It's not your fault if they lose it, but if the post office were to lose it...'oh, we're so sorry, nothing we can do for you.' Keep us updated with what Miss [email protected] says and if you actually do receive your check.
Elizabeth
Miami,#3UPDATE Employee
Sun, March 23, 2008
Dear Michael, I want to resolve this for you but there isn't enough information in your post for me to identify which rebate processing company handled your rebate claim. Please understand that TigerDirect doesn't process rebates rather rebates are processed by one of several different 3rd party processing companies. Please contact me directly at [email protected] so I can get the additional information necessary to resolve this issue for you. TigerDirect is committed to our customers and I'd like the chance to prove our commitment. Sincerely, Elizabeth Hernandez