- Report: #836954
Complaint Review: Opex Corporation - Moorestown New Jersey
Reported By:
maxhatter -
Santa Barbara, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Opex Corporation
305 Commerce Dr Moorestown, New Jersey, United States of America
Phone:
Web:
opex.com
Categories:
Business Rating:
(0)
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Opex Corporation Opex Corporation Misrepresents Sales Beware Moorestown, New Jersey
Beware. The Opex Corporation in Moorestown NJ misrepresents their sales. They do not honor their mail scanner deals. You'll get an invoice with a different deal. They don't even care. They leave you hanging with the bill. Be warned - DIFFERENT prices - different mail scanner speals. Best of all their sales won't even return your call to clean up the invoicing bill. The opex sales will make promises and then never deliver. Their service department is even worse from what I hear. They offer warranties and then don't even cover the costs and send you a bill. The opex corporation is nothing but misrepresented, dishonest people who only care about themselves, rather than, selling you mail machines that actually work.
2 Updates & Rebuttals
TH51
USAPSC Info Group v OPEX
#2Consumer Comment
Sat, February 18, 2012
Court Case 05-2689, PSC Info Group v OPEX Postal Technologies (a Division of OPEX Corporation), at the Eastern District Court of Pennsylvania provides some interesting insights on OPEX Corporation sales methods:
http://www.paed.uscourts.gov/documents/opinions/06D0283P.pdf
James
Moorestown,New Jersey,
United States of America
Vice President, Corp. & Legal Affairs
#3UPDATE Employee
Mon, February 13, 2012
On behalf of OPEX Corporation, I am sorry to hear about the situation you have described. We have built a solid and respected business reputation over 40 years by insuring customer satisfaction, and we take these kinds of complaints seriously.
Unfortunately, we do not have enough information based solely on this post to respond specifically to the issues you have described. If you could provide additional information -- your name, an account name, contact information, invoice number, machine serial numbers, etc. -- we would be better situated to address your concerns. This website's rules preclude me from including my name or e-mail address, but please feel free to contact OPEX directly and ask for the V.P. - Corp. & Legal Affairs. I will personally look into your situation and do my best to help resolve the matter.
If we have failed to provide a positive customer experience, or if you feel we have not been fair and honest in our business dealings, have billed you incorrectly, or failed to live up to promises or warranties that have been made, we are determined to make the situation right. We do ask, though, that in fairness you give us this opportunity by contacting us directly as opposed to continuing to dialogue on this website.
Thank you. We look forward to hearing from you.
