- Report: #1194235
Complaint Review: Optimal Health - Internet
Reported By:
Ripped off canadian -
Victoria, British Columbia,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Optimal Health
Internet, USA
Web:
Optimal health.llc.us
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Optimal Health Garcinoa Cambogia / Natural Cleanse Not a free trial period. You will be charged EXORBITANTLY FOR CRAP Internet
Very disappointing.
I I placed a trial order for which I was promptly charged shipping. That's clear in their ads and information. The products took maybe a week to get to me. After several days they weren't working for me and I called as they specified to cancel. In fact they said uou may cancel anytime.
In That call on December 4 they offered multiple discounts to not cancel my subscription. I said the product does not agree with me and I could return it. They said give it 90 days to work. I said no.
Juat at today I had full charges on both products on my credit card charged on DECEMBER 4 as well -- the exact day I called to cancel.
When I called to ask to be refunded they said oh they cannot because that was the end of the trial period. When I asked why I wasn't told about the charges when I cancelled they said they don't know but it's not a rule. And then he said the best I can do is give you a discount....oh but you cancelled your account, so sorry, we cannot do anything.
