- Report: #1433717
Complaint Review: Optimum by Altice - Melville New York
Reported By:
Frank -
WEST ISLIP, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Optimum by Altice
6 Corporate Center Drive Melville, 11747 New York, United States
Phone:
1-631-348-6700
Web:
www.optimum.net
Categories:
Business Rating:
(0)
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Optimum by Altice Billing without rendering services Melville New York
Optimum by Altice has unfair billing practices which now charges customers even without rendering services. For instance I cancelled my service the 2nd day after the billing cycle and found out that I will be charged to the end of the billing cycle. So in essence they are charging me for 4 weeks of service that I will not be receiving.
I spoke to numerous customer support employees only to receive multible answers to the same questions. I will have to pay approx. $180 dollars without any services rendered for the next four weeks. I feel this billing practice is unfair and doesn't seem legal to me.
