Don
N. Bellmore,#2UPDATE Employee
Thu, June 29, 2006
Jim, Sorry to hear about your problems. As a Cablevision employee elsewhere in the company, I can assure you that it is NOT on purpose. I and quite sure it is a technical glitch of some sort. The biggest problem is a failure to escalate your problem appropriately. Here is my suggestion - I give it a 85% chance of working quickly. Go to groups.yahoo.com. there are user groups communities for both ool and ov, and probably io also.. I forgot my login so I haven't been there in more than a year. What I can assure you, is that several very high ranking (VP, SVP, EVP)Cablevision executives subscribe to this group. Posting your issues there is like talking directly to them. they subscribe because of their actual desire to make sure things like this don't happen. Post a similarly professional posting up there, and I bet the $h1t will hit the fan @OV to get your issue fixed. Good, post your results here.