- Report: #1091512
Complaint Review: orangewebsite.com - internet
-
Author Not Confirmed
Why?
orangewebsite.com
internet, Iceland
Web:
orangewebsite.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
orangewebsite.com iceland hosting orangewebsite.com review of fraud and no support Internet
orangewebsite.com hosting review. I signed up for a VPS in August 2013 with orangewebsite.com. After experiencing a ddos attack on a site I host I signed up for protection for an extra 200 USD a month and moved the site to my VPS on orangewebsite.com after they claimed the protection was active.
Shortly after, the VPS went down, due to a hacker trying to blackmail a customer of mine with ddos. I opened a support ticket with orangewebsite.com and support replied:
Jóhann Geir || Staff Hi,
I have forwarded a reboot request to the datacenter for you.
After 15 HOURS and numerous requests for an update was told they did not have an update from their upstream. This is in my opinion a lie as in all my years in hosting the upstream provides updates.
After 20 hours I got the following response:
Joona J. Karppinen || Staff Hi,
VPS rebooted.
Please let us know if we can assist you further with anything else!
Best regards
Joona Karppinen
Now, according to orangewebsite.com it took 20 hours to do a one click of a button reboot.
VPS is still down, nothing was fixed, and they no longer reply.
I can conclude that the ddos protection is an outright LIE. Their is ZERO protection and by claiming they offer it, and accept payment for it, they are committing fraud.
Pay hundreds of dollars and this is the treatment? There are hundreds of hosting sites that offer offshore hosting and in better jurisdictions than Iceland. China, Malaysia, and Russia to name a few.
I am saddened after reading these glowing reviews online of orangewebsite.com, which now many sound fake and posted by them.
If there is even a remote possibility your site or a site on the same server you reside on orangewebsite.com is attacked your site will be down. I would implore people thinking about hosting with orangewebsite.com to go elsewhere.
2 Updates & Rebuttals
shorerent
Alabama,USA
not the same user name
#2Author of original report
Fri, March 13, 2015
Not even the same person who replied that email went unanswered usernames are not the same.
Amazing how other sites try and bash a good site with fake bad reviews.
shorerent
Alabama,For KEVIN STILLMOCK
#3Author of original report
Thu, February 26, 2015
KEVIN STILLMOCK,
submit new order form and we will fill it asap.
