- Report: #356735
Complaint Review: Original Keyless.com - Prescott Valley Arizona
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Author Confirmed
Why?
Original Keyless.com
Box 25398 Prescott Valley, 86312 Arizona, U.S.A.
Phone:
928-772-3420
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
OriginalKeyless.com This seems to be a Scam selling car transmitters where they may be using major Credit Cards and also postal services. BE AWARE!! Box 25398 Prescott Valley, AZ 86312Prescott Valley Arizona
I placed an order 7/13/08 for a Subaru transmitter for around $43.00 . They sent an e-mail telling that it was shipped 7/17/07 and USPS did received an electronic notification that they were going to ship a package but never happened. Today is 7/28/08 and nothing has arrived.
I've been trying to contact the phone number and the e-mail... nothing. I look for a company like that in Arizona and no telephone number is register under that name.
I paid using American Express and alert them today that it seems that there is a scam with this company and the payment was made using my AMEX which indirectly involve them.
I called USPS and they open a follow up (case) to investigate what is going on, since USPS is from the Federal Government I hope that someone investigate
Today I started looking in the web and found all the complains about this.
If you paid using CC's call them and explain the situation, also BE SURE THAT YOU CANCEL THE CREDIT CARD THAT YOU USED SINCE THEY HAVE ALL YOUR DATA.
Jerry
Northfield, Ohio
U.S.A.
I've been trying to contact the phone number and the e-mail... nothing. I look for a company like that in Arizona and no telephone number is register under that name.
I paid using American Express and alert them today that it seems that there is a scam with this company and the payment was made using my AMEX which indirectly involve them.
I called USPS and they open a follow up (case) to investigate what is going on, since USPS is from the Federal Government I hope that someone investigate
Today I started looking in the web and found all the complains about this.
If you paid using CC's call them and explain the situation, also BE SURE THAT YOU CANCEL THE CREDIT CARD THAT YOU USED SINCE THEY HAVE ALL YOUR DATA.
Jerry
Northfield, Ohio
U.S.A.
3 Updates & Rebuttals
Jerry
Northfield,Ohio,
U.S.A.
Update 8/9/08-The order arrived after 27 days
#2Author of original report
Sat, August 09, 2008
Today the USPS delivered a small envelope, for my surprise it was the Keyless which order was placed 7/12/08 for $42.49. I encourage anyone that needs a keyless trasmitter to go to any other company. I went to the dealership and a new transmitter was just 10 bucks more, no stress, no waiting... There has to be a reason why it takes so long, I have some theories but can't prove it so I will not reveal them. Don't buy from Original Keyless.com unless you want to have the worst buying experience of your life.
Jerry
Northfield,Ohio,
U.S.A.
2nd Up-date... New e-mail from original keyless
#3Author of original report
Thu, July 31, 2008
This afternoon I received a second e-mail talking about the status. Is a copy and paste of the previous message. Just one word changed, the day. About the package? NOTHING
Jerry
Northfield,Ohio,
U.S.A.
Enter to BBB.org and file a complain
#4Author of original report
Thu, July 31, 2008
I read in another site that somebody found the company in BBB.org. The address in BBB for Original Keyless is 5450 N Ardmore Ave. Prescott Valley, AZ 86314. Go to: http://central-northern-western-arizona.bbb.org/WWWRoot/Report.aspx?site=30&bbb=1126&firm=97008964 The rating is UNSATISFACTORY with a score card as follows: These complaints concerned: 1 regarding 0; 2 regarding Advertising Issues; 3 regarding Billing or Collection Issues; 4 regarding Customer Services Issues; 82 regarding Delivery Issues; 15 regarding Product Issues; 5 regarding Refund Or Exchange Issues; 1 regarding Selling Practices UNSATISFACTORY is BBB rating, mine is Extremely Defficient and Irresposnsible Business.
