- Report: #1397545
Complaint Review: Oro Gold Cosmetics - Paramus New Jersey
Reported By:
Older and Wiser -
Paramus, New Jersey, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Oro Gold Cosmetics
Garden State Plaza Paramus, 07652 New Jersey, USA
Phone:
201 487 1848
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Oro Gold Cosmetics I was duped into believing product was returnable, but they had no intention of ever honoring the sign Paramus New Jersey
I was pressured into buying OroGold's beauty cream by a very persuasive salesman. As he was demonstrating, and doing his fast-talk, he also managed to fill a bag with products and then said, OK. how do you wish to pay for this, cash or card? I protested, saying I needed to go have lunch, consider and perhaps then return, but he went to the register and started ringing up the sale! My poor husband was with me, and thinking I was on board, gave him a credit card, to the tune of $300.
I immediately asked if the purchase was returnable, per a sign by the register that said returns were allowed within 7 days. Threre was something about no returns if I got a promo, but the salesman, Michael, said that I could return the purchase. Of, course, he then added a "free" promo facial credit onto the reciept, which no doubt was to invalidate what he said.
We returned to the store the very next day, a Saturday, but were told that we had to have authorization, because they coud not get into the system without it. I asked him to call for the authorization, but he refused, and also refused me the use of the store phone. I pulled out my cell and called, but got a recording, was told to leave a message and expect call back in 24 hours.
On Tuesday I finally got a text message saying to expect a call within 24 hours. Again. In fact, I got a missed call message the next day, Wednesday. Again I called, and continued to do so every day until my 7 days were up. No more calls came to me. I now knew that I would never hear from them or get my promised refund.
Please, everyone, be aware of this scam business, their hard pressure tactics, and don't fall for the compliments that the sales people will lavish on you during the product demonstration! They do not stand by their product or their word, and I am surprised that they are still allowed to stay in business at the Wesfield Garden State Plaza, in Paramus, NJ.
