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  • Report:  #1074679

Complaint Review: Orthotic Shop Inc - Select State/Province

Reported By:
stranded - Granbury, Texas,
Submitted:
Updated:

Orthotic Shop Inc
Select State/Province, USA
Web:
orthoticshop.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered shoes in June, knowing I was moving mid July.  Received them in about 2 days but they were the wrong size.  Sent them back.  2 weeks later had not gotten replacement.  Contacted the store by phone and by email.  I received on July 7 a confirmation of change from return to refund.  I moved the weekend of July 13 946 miles away.  On July 17, I got an email asking if my pre-order question had been answered. I emailed back saying what question?  We cancelled the order. On the 19th I was sent an email saying my shoes had been shipped and sure enough I was billed 85.00  8 emails and 2 BBB complaints later, nothing from them except, can you go get the shoes and return them????



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