Complaint Review: Out Of State Movers - New York New York

Stay as far away from this company as you can.  The sales people will tell you whatever nonsense they need to so that you agree to use them, up to & including "We take credit cards" which after they show up and begin to load your stuff on their truck, they turn around and say they do not, even though both Yelp and THEIR OWN WEBSITE say they accept credit cards. TL;DR? YOU WILL BE MISLED OVER & OVER AGAIN.

Are you looking to be severely underquoted and then when your stuff is on their truck you're told that you are going to need to pay them 3 times the amount you were originally quoted? Oh, they'll offer to take everything off their truck for you...and leave it on the street and charge you, to quote the guy in charge of the crew who showed up at my place on moving day, "as much as we possibly can"? Speaking of payment, they'll tell you that you can either pay 100% cash up front, or 50% cash 50% check up front, or 100% cash when they arrive with your stuff.  If you don't pay, they put your stuff in storage and charge you usurious fees. aka THEY HOLD YOUR STUFF HOSTAGE. 

Are you looking for a company that offers to pack your apartment and when they show up to do it, they complain the entire time? Or to be asked incessantly, "Do you REALLY want to take this with you?" i.e. "I don't feel like packing this". They promise professional, experienced packers but it's just three guys who throw your stuff in boxes with little care and NO order. Oh, sure put my stuff from the bedroom in with my kitchen stuff.  that makes sense. 

Are you looking for a company who promises, before you sign their horrendous and possibly illegal contract, that your belongings will be delivered the next day, and then at the end of the day change that to "oh, well, it could actually be within the next 14 days"?

Are you looking for a company who, when packing your belongings, don't even bother to properly wrap & protect your framed art, instead just shoving it in a box with other stuff? 

Are you looking for a company that is legally bound to provide a "Mover's Rights" pamphlet when asked, but when actually asked for it, decline to do say saying A"i only have one and it's in my truck andIi don't want to go downstairs and get it" and B" c'mon it's late i wan;t to go home"? 

Are you looking for a company where the foreman who shows up to your house to direct the job refuses to give you his name ? Also, said foreman consistently asks you for money throughout the entire packing and moving process and grows increasingly angry when you don't give him any, despite the fact you were told "we take credit cards"? Oh, and at the end of the day, when he wants you to sign off on the horrid contract they've brought, constantly urges you to sign it, saying things like "why are you reading this?" or "oh, you're reading this now? It's too late". But if you want to take your time and read through this contract which says you know have to pay THREE TIMES what you were told you were going to have to pay, he beings to get aggressive?

Are you looking for a company who promises 100% customer satisfaction, but on the day of the move, once they get wind of trouble, stops answering their phones?  Then when talking to the job foreman about it, he said "oh, everyone went home early".  At 2pm? On a Tuesday? 

Are you looking for a company who doesn't even deliver your items, instead subcontracting it out to another company (which, to be fair, was actually a blessing in disguise.  The subcontracted company was WONDERFUL and I WISH I'd used them in the first place). This, by the way, is where one would have to assume the majority of damage and loss reported by other Yelpers (check the  grey 56 other reviews that are not currently recommended link at the bottom of the page for similar stories) takes place because Out of State Movers puts your stuff on their truck, then some other company shows up and your stuff gets moved from truck A to truck B (oh so gently and carefully, I'd assume).  

Are you looking for a company that, as they pack your apartment, leave copious amounts of trash around and don't even bother trying to clean up? 

Look, all I'm saying is, this company is AWFUL.  No matter what you're told by the salesman at the start of the process, just know that most, if not all, of what he tells you is a lie or a half-truth. There's a reason national moving companies are $4,000 and this terrible company is $1,700...you truly, truly get what you pay for.  And when all's said and done? You'll have ended up paying WAY more with these scammers that you would've with a national chain. 

The only way that I can recommend Out of State Movers is if you'd like to have the absolute worst moving experience you could possibly imagine come to fruition right before your very eyes. Then by all means call them up.