- Report: #611961
Complaint Review: overseasflowerdelivery.com - Internet
Reported By:
Viktoria -
, Nationwide, Russian Federation
Submitted:
Updated:
-
Author Not Confirmed
Why?
overseasflowerdelivery.com
Internet, United States of America
Phone:
Web:
www.overseasflowerdelivery.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
overseasflowerdelivery.com This company withdrew the money from my bank card and never provided the services for which I had been charged instantly. They were supposed to delvier flowers, and never did this. There is no contact Internet
On May 15th 2010 I placed an order within www.overseasflowerdelivery.com for delivering the flowers to my friend in Norway. I paid using my debit card. Upon the completion of the payment, I received my order details on the email address I had provided. My card was charged instantly. The flowers delivery date was supposed to be June 8th, 2010, so I was pationately waiting for this date to come and call my friend to get to know if she liked the surprise. I did call her on June 9th, but she said that she had never received any flowers. I went back on the above mentioned website, clicked on "contact information", and to my surprise didn't find any phone number I could call, neither the address. The only available option was to fill in the online form and send my message to the customer service. I did this, and still didn't get any response. After this, I decided to check in the Internet any info/customer reviews on this web company, and I found the blog of the person who had exactly the same problem as me: http://www.squidoo.com/scam-alerts. The website www.overseasflowerdelivery.com should be closed and its creators should be prosecuted for freud.
1 Updates & Rebuttals
Overseas Flower Delivery
Customer Service at OverseasFlowerDelivery.com
#2REBUTTAL Owner of company
Sat, March 04, 2017
Hello,
Overseas Flower Delivery is a real company with head offices in every country. We have a commitment to customer service and we reply to all emails within 24 hours. We hope that your issue was resolved in due time. We kindly ask you to please contact us again should you wish to send flowers and we will offer you a free upgrade on your order to make up for this bad experience.
Kind regards,
OverseasFlowerDelivery.com Team
