- Report: #1497596
Complaint Review: Overton's - greenville north carolina
Reported By:
song -
sacramento, california, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Overton's
greenville, north carolina, United States
Web:
www.overtons.com
Categories:
Business Rating:
(0)
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Overton's My request for cancellation of an online purchase was disregarded. greenville north carolina
I made three attempts to call customer service support for help to cancel an online purchase from this company "Overton's". The first call I was put on hold for 45 minutes and was able to get in touch with a support agent, I then explained to this agent that I want to cancel a recent online purchase that has not been processed, the agent tells me that I have to be put on holdfor a few minutes, so I'm put on hold for another five or ten minutes and when the agent finally clicks over I then hear sounds of the phone clicking over some breathing and then the phone just hangs up on me. The last two attempts I was put on hold and waited for 30 minutes only to be directed to a voicemail.
