- Report: #1164893
Complaint Review: Paces Dentistry (Dr. Tabassian) - Atlanta Georgia
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Paces Dentistry (Dr. Tabassian)
3200 Downwood Circle, Suite 130 Atlanta, 30327 Georgia, USA
Phone:
404-355-1150
Web:
www.pacesdentistry.com
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Paces Dentistry (Dr. Tabassian) Kadie Tabassian Unprofessional, unethical, not trustworthy, and money HUNGRY Atlanta Georgia
9/30/2013 - Dr. Tabassian and I agreed to $100 every 2 weeks on 9/30/2013 when my balance was $1,240.00. She has done numerous of services on my mouth since then.
10/31/2013 - I spoke with Dr. Tabassian about making sure that the tooth (#9) was done by the same lab that did my other 10 crowns that were purchased. She stated no problem. I had my teeth cleaned and paid for the services for tooth #9 (crown-porcelain/ceramic, cast post & core, gingivectomy). She stated I needed a root canal on #8 and a crown lengthening on #9. I had to save the money so I can get the services done.
5/8/2014 - I was scheduled to get my crown on tooth #9. I went to the office and was told that the dentist will not provide services since I had a balance of $ $184.00. I explained to her staff that she (Dr. Tabassian) had been taking $200.00 a month out of my account (payment arrangement/agreement). I never missed a payment. And that the crown was paid for 9/30/2013. I requested the crown to be given to me so I can have another dentist to place it in.
I requested to speak with doctor Tabassian. I heard her yelling at her staff to get me out of here so I proceeded to her office to have a discussion with her about getting my crown. I called Atlanta Police Dept. since she refused to give me my crown and services that was paid for in 9/2013. She told the officer that I threatened her and would not leave. This was not true. I showed the officer where I paid for the crown and need the services I paid for or arrest her for taking my money. He stated that Dr. Tabassian will do the services 5/13/2014.
5/13/2014– I went for my services. She stated that I needed laser surgery in order for her to complete the crown. She stated that would be over $300. I told her that I could not afford another $300 and why was it not included in the initial cost back 9/2013. She didn’t answer. I also to her that Dr. Brunner had done laser surgery on the same tooth on 4/14/2014 and if I needed some done he could do it for no additional cost just let him know what she needs done.. She made the tooth in her office and glued it in my mouth. I ask her why was the tooth was not sent to be made in the lab as I requested since the other 10 were. She replied that she can make them in her office. I requested my money back. She told me to take the crown I have and I can leave.
I am not satisfied with the texture, length, color, shape or how the tooth is not fitting on the gum to give it a natural look. I can gladly return the tooth back to her. My dental insurance has paid a portion (50%) of the first crown on 6/20/2012 of $375 I paid the other $375.
I am the still awaiting the explanation on why crown #9 was not sent off to the lab like the other 10 crowns that I paid ($750) for. On 10/31/2013 I spoke with Dr. Tabassian about make sure that the tooth (#9) was done by the same lab those 10 crown were purchased from. Dr. Tabassian stated that it would be no problem. I’m requesting my money back for this crown (#9) that was made in her office.
The crown came off and she stated she could not use that crown over again and I had to purchase another crown (#9) for $790 which was over the contractual fee for a MetLife customer. The crown that was made in her office does not constant of the same material and is not sturdy, polished, and smooth or has the same shine or texture as the other 9 crowns that were made by the lab back in 6/2012.
My insurance company would not cover another crown since they paid for ½ on 6/20/2012 on tooth #9. They stated the dentist should have made sure a root canal did not need to be done before placing a crown on the tooth. So I’ve paid $375 and $790 ($1165) for 1 crown.
6/10/2014/ or 6/11/2014 – My crown #9 came out. No even 4 months from the time she placed it in. I called her office to let them know and she refused my services. She stated it was not an emergency. I found another dentist and was schedule to be seen on 6/16/2014. I did a request for records form on 6/12/2014. I also called and asked that my x-rays be emailed to the other dentist.
6/23/2014 – I received a certified letter from Dr. Tabassian. The letter was dated 6/12/2014 but was sent 6/23/2014 stating she will forward my records and I had 30 days for any emergency treatment ONLY. She knew the tooth came out but I guess that wasn’t “emergency” enough for her.
I called her office again and speak with her office manager Gayle. She was very rude and continued to cut me off as I was speaking trying to explain the situation to her. She stated Dr. Tabassian will not give me my money and that I need to get services with someone else.
I started an investigation with the Board of Dentistry against Dr. Tabassian for being unethical, misleading patients, fraud for not delivering the product patients paid for or request. I would like my money on the crown back.
Dr. Kadie Tabassian is "Money hungry", unethical, not trustworthy, and unprofessioanl. She will ripe you off. She wiil get you in the office and add additional services that you don't need to your bill.
