- Report: #1150158
Complaint Review: Pacific Atlantic Freight - Nationwide
-
Author Not Confirmed
Why?
Pacific Atlantic Freight
Nationwide, USA
Phone:
1 (800) 761-9686
Web:
http://www.freightshippingcenter.com/home.php
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pacific Atlantic Freight PAF shipper BEWARE this company will try to steal from you! Westlake Village CA Nationwide
Beware!! I am currently in dispute with this company, long story short I already paid for the shipment and it was delivered, but they charged my credit card an additional $300 due to their saying I used the wrong freight class.
I used the class they gave me! When I first contacted PAF, I asked their rep what freight class to use, at the time explaining I was new to shipping freight. I sent several successful shipments using the freight class their rep gave me.
The class I used on the shipment in question was that very same class given to me by that Pacific Atlantic Freight Rep, and I have all the emails to show that yet they insist on trying to charge me saying that I am responsible because I used the wrong fright class.
They keep saying I signed saying that they could charge me additional fees if I gave inaccurate information but I did not give inaccurate info, they gave me inaccurate info!! They have no business just charging me more like that.
I sent several successful shipments with them (all using the same freight class by the way) previous to this issue so I was a good customer to them but they do not care. I have used different companies since then with no issues - stay away from PAF they are a horrible business.
