PacificGuardWarrantyScam
cHEHALIS,#2Author of original report
Wed, July 22, 2009
When I call their customer service department, they say my account is cancelled and they have issued a refund. However, the finance company has just mailed me a bill for next month, and they call me twice a day harrassing me to say the account is past due!
PacificGuardWarrantyScam
cHEHALIS,#3Author of original report
Tue, July 21, 2009
On 7/09/09, the same day Mepco, the finance company, deducted a payment from my bank account without permission, Pacific Guard Warranty send me a letter from their Litigations Department that my account was past due. I responded by mail by sending a copy of the cancellation form that i had faxed in, along with the fax confirmation report. Today, 4 days after Pacific Guard Warranty signed receipt of the certified letter with the cancellation form, I got two calls from Pacific Guard Warranty on my cell phone. Both were "courtesy calls" to say my account was past due! I don't understand. I cancelled within the 30-day trial period. They billed my account anyway. Then, they report my account past due! And harrass me while I am at work! How do I get these people to stop billing me?