Complaint Review: Pacific Private Money and Kevin Green - Internet California

I happened to just see this today and this complaint is so out of touch with the reality of what I know of Pacific Private Money, Mark Hanf, and Kevin Green, I felt it was my duty as a fellow business person and client of theirs to say something. Noone at Pacific Private Money told me about this complaint and I'm freely filing this rebuttal willingly. 

I am a broker who uses Pacific Private Money to fund loans for my clients. I have funded at least 4 transactions with them recently and in each and every case, they delivered what they promissed on time and at the costs initially proposed at the begining of the transaction. None of my clients have ever contacted me after doing a loan with PPM with a complaint or a problem. 

I also am a client because I have borrowed money on an investment property I own through them as well. So I know first hand that they again delivered a loan on time and at the terms they first offerred. I was never asked to pay any up front fees and the only thing any client does have to pay for to borrow through them is an appraisal which is customary for any real estate loan whether it be with a private lender or even a big bank like Bank of America. 

I know first hand they have current and up to date licensing, Mark Hanf the owner continuously studies the market and the industry guidelines to remain complient, and I respect each and every employee that works there, including Kevin Green. He is a seasoned veteran, knows the business as well as I do, and I'd be happy to do a loan through him or Mark anytime. 

I agree with Mark's rebuttal that it is a shame anyone can just post whatever they want on this webiste with no verification or back up to the complaint, and anonomously as well! If there is anyone I would have a complaint against, it would be the rip off report website itself for not making any effort to verify or refute crazy claims and complaints posted all over their website. Of course there are legitimate complaints on the Rip off Report but this is not one of them.

Should anyone wish to contact me to verify what I have written here, I would be happy to reply. 

Sincerely,

Russell Roesner

Owner of Equity Coaltion Inc. 

It is a sad reality of the internet today that anyone can post complete, bald faced lies about your company.  Let me be clear on this – not a single sentence in this anonymous post is true.  Not a SINGLE sentence.  This complaint is a HOAX. This person has never conducted any business with Pacific Private Money. In fact, the person who posted this is a known scam artist and con man who applied for a loan but was turned down after we conducted a background check, where we discovered he had previously defrauded dozens of clients.

I could go through each sentence and rebut, but let me just touch on the most egregious claims. First we hold more active licenses, in good standing, than most any other hard money broker in California. Those licenses are clearly listed on our website.  Second, we have NEVER charged an upfront fee to any client – EVER. Third, we have never written a “term sheet” asking for 15% or 10 points or an equity kicker. None of the above.  Fourth, all of our testimonials are from real clients and we can and do provide their contact information upon request.

Pacific Private Money has one of the best reputations in the industry. We have helped countless real estate investors and consumers. We have never left anyone at the altar, nor allowed any legitimate loan request “die on the vine”.  We have the highest closing ratio in the business.

A rational person who reads this post would conclude that the claims are ridiculous, and that the post is an angry rant from someone who has no one to blame for his predicament but himself.

Sincerely, Mark Hanf, Broker, Pacific Private Money Inc. 415-883-2150.