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  • Report:  #133160

Complaint Review: Palisades Collection - Paragon Way - Austin Texas

Reported By:
- Garden Grove, California,
Submitted:
Updated:

Palisades Collection - Paragon Way
2101 W. Ben White Blvd., Suite 103 Austin, 78704 Texas, U.S.A.
Phone:
866-591-8265
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We just received a Collection Notice regarding an AT&T Wireless account that we NEVER signed for. Supposedly created in 2002. I called Cingular (which took over AT&T) and they told us to call AT&T. I Called AT&T and they said they sold the account to Palisades Collection, LLC. The amount is of $1,481.59.

We have 30 days to contest this but my feeling is that this is bigger than simply making a few phone calls.

We need a lawyer. If a class action suit has been created we want to join. If a group wants to form one, we are willing to join.

We need assistance on what to do.

Bob

Garden Grove, California
U.S.A.


1 Updates & Rebuttals

Boyd

Kyle,
Texas,
U.S.A.
Paragon Way and Palisades are 2 different companies

#2Consumer Suggestion

Thu, December 01, 2005

from a 3rd party perspective here and a Dispute and Fraud C. 1st Paragon Way Inc and Palisades are NOT the same company. They are 2 totally and different entinties. --- NOTE that Paragon Way does some contigency work for Palisades, on the validation letter there should be 3 pieces of information: int this case: 1)the collection agency name (Paragon Way Inc), 2) the Clients name (Palisades), and 3) the orginal creditors name AT&T Wireless. 2nd You spoke with AT&T and they informed you that they sold your account (in theory the debt was validated then) to Palisades. In my experience, a lot of employers gave their employees cell phones but when the employee when to pick it up and they filled out the paperwork they actually had the phone put in their name, this may be the case since you said that you did not "sign" for one or it was ordered over the phone/internet. The media (information to validate the debt) will be sent to you. TO DISPUTE AN ACCOUNT: 1) submit in writing and call the collection agency tell them that you are disputing this or that you believe it to be a fraudulent account. 2) Ask the collection agency or go to FTVdotGOV and fill out a ID theft packet. Fill it out. 3) If you believe this is a fraud account fill out a Police report (demand it if they try to tel you there is nothing that they can do) and inform the collection agency of the PR report 4) Contact the 3 major Credit Reporting Agencies, Experian, Equifax, and Trans Union. Either in writing, online, or by phone and tell them that the account is in dispute. The agency then has 30 days to respond and they have to update to disputed status. after 30 days they will remove it , however please NOTE that if the media comes in after that period and the media is sufficient, (media = signed contract; application; billing statments and/or previous payment instruments) to validate the dbt the agency may elect to reapply the dbt -- again only if the media is sufficient to validate the debt. NOTE: fraudlent accounts are NOT uncommon with cell accounts, 2 months ago I myself had 3 accounts opened up under my name 5 states away from me. Follow the above steps to get the situation remedied. It took me a total of 3 weeks to get it situations totally resolved and validation from the Credit Reporting agencies that it was deleted. One more thing as with all important issues in your life KEEP YOUR PAPERWORK, put it up somewhere safe, some states even though the Reporting Statute of limitations is 7 years from the LAST DATE OF ACTIVITY, have up to a 15 year statute of limitations on an agency to bring a legal action on a debtor. The States vary Virginia has a 5 year SoL on acounts where as Wyoming's SoL on the same written account is 10 years. GL to you

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