- Report: #50981
Complaint Review: Palm Inc - Santa Clara California
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Palm Inc
5470 Great America Parkway Santa Clara, 95052 California, U.S.A.
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Palm Inc rebate ripoff Santa Clara California
On palm m130 .....
I bought a palm m130 open box from palm inc
with a promise of a fifty dollar rebate advertised
with it. I filled out the rebate,sent upc label, and
copy of payment. I later received mail stating upc
label was not orginal and thus no rebate.
this unit was purchased from palm's online store and if upc label was wrong,it's their fault.I would not recommend
buying anything from this manufacturer!!! I sent a email to them and they did not even have the courtesy to respond!!
Robert
harrison, Ohio
U.S.A.
I bought a palm m130 open box from palm inc
with a promise of a fifty dollar rebate advertised
with it. I filled out the rebate,sent upc label, and
copy of payment. I later received mail stating upc
label was not orginal and thus no rebate.
this unit was purchased from palm's online store and if upc label was wrong,it's their fault.I would not recommend
buying anything from this manufacturer!!! I sent a email to them and they did not even have the courtesy to respond!!
Robert
harrison, Ohio
U.S.A.
1 Updates & Rebuttals
Cecil
Detroit,Michigan,
U.S.A.
Palm Inc rebate ripoff rebuttal
#2Consumer Suggestion
Fri, May 09, 2003
It's pretty much never the practice of any company to combine discounts. An open box purchase is by definition, used, and reduced in price for that reason. The open-box m130 is 20% reduced already and to expect the rebate as well is not only unfounded but a little embarrasing on one's part. It is not reasonable to expect a rebate for that. Rebates are for new purchases only. I checked their website and there is no mention of rebates for open box purchases, ever. They do offer some combinations of products even for open box purchases but not a cash rebate. Make yourself aware of these things and never assume you can combine offers like that. This was not a rip-off at all. I purchased the same thing, and I knew better than to expect a rebate. When attempting something like that, ask questions, lots of them. Get names, get details, don't just try to pull a fast one and complain when you cannot 'beat the system'
