- Report: #875991
Complaint Review: Palm Springs Fitness Center - Palm Springs California
Reported By:
Shiksa1 -
Palm Springs, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Palm Springs Fitness Center
170 S. Sunrise, Palm Springs, 92262 California, United States of America
Phone:
760 327-7070
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Palm Springs Fitness Center formerly Power Of Fitness (same address on Sunrise) Disgusting management and customer service. Palm Springs, California
Filled out forms, confirmed membership, then denied access on first visit (staff member claimed card was bogus!) 2nd visit revealed I was not registered; membership not processed on computer. Staff extremely rude - while smiling! Such a sinister vibe, you know?
Subsequent visits to gym were frustrated by closed yoga classes, no instructors for circuit training, members cutting in line for equipment, staff too busy to address needs, etc., etc.
Called to to cancel membership, and informed (with lots of attitude) that I would have to send certified letter or come in and fill out cancellation forms. (More forms that would fail to be processed?)
This gym seems to emphasize big friendly welcomes, selling the features with fake peppy energy from its staff at the expense of genuine service through listening, responding to questions and requests, and addressing the needs of its' members.
Subsequent visits to gym were frustrated by closed yoga classes, no instructors for circuit training, members cutting in line for equipment, staff too busy to address needs, etc., etc.
Called to to cancel membership, and informed (with lots of attitude) that I would have to send certified letter or come in and fill out cancellation forms. (More forms that would fail to be processed?)
This gym seems to emphasize big friendly welcomes, selling the features with fake peppy energy from its staff at the expense of genuine service through listening, responding to questions and requests, and addressing the needs of its' members.
