- Report: #676408
Complaint Review: Pandigital - Dublin California
Reported By:
Bennettw99 -
Indianapolis, Indiana, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Pandigital
6375 Clark Avenue, Ste.100 Dublin, 94568 California, United States of America
Phone:
(800) 715-5354
Web:
http://www.pandigital.net/
Categories:
Business Rating:
(0)
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Pandigital Pandigital Doesn't Stand Behind Warranty Dublin, California
I bought Three Pandigital Edge Touch Digital Picture frames from Amazon. I contacted Pandigital on 12/9/10 about a problem I was experiencing with the remote controls for the frames. I was provided a case number 3957 and told their company technical support was busy and would call me back in 3 days. I have waited over 10 days and called back two more times inquiring about when someone would help me. The person I spoke to at 800-715-5354 insisted I would receive a call back. Still no call back and no help. Poor customer service!
I would like to have three new remote controls sent to me or the company replace the three defective units. Is that really too much to ask for????
