- Report: #134637
Complaint Review: PangeaProcessing - Nationwide
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PangeaProcessing
PangeaProcessing.com Nationwide, U.S.A.
Phone:
972-418-7076
Web:
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PangeaProcessing Ripoff Under the guise of discounted medication they took me to their website where they trick you into a membership that keeps billing your credit card each month Does Internet
PangeaProcessing advertises discounted medication online and tricks potential customers into buying a membership that is about $30 a month.
When I realized what I had done, I contacted them via e-mail to cancel my membership and they responded that they did, indeed, cancel it.
On my next credit card statement was the monthly membership charge. It does give a number for you to call regarding what the charge is for.
When I tried to e-mail them again, they did not respond.
Martha
Dallas, Texas
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
When I realized what I had done, I contacted them via e-mail to cancel my membership and they responded that they did, indeed, cancel it.
On my next credit card statement was the monthly membership charge. It does give a number for you to call regarding what the charge is for.
When I tried to e-mail them again, they did not respond.
Martha
Dallas, Texas
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Pangea
..,Ohio,
U.S.A.
Legalmedsonline response Pangea Processing does no advertising or other sales
#2UPDATE Employee
Fri, March 11, 2005
Firstly, Pangea Processing does no advertising or other sales, we simply provide payment processing services for sites that do so. The customer in question here did indeed call and cancel their membership. They were cancelled in due course. Their communication said nothing regarding a REFUND however, hence the charge appearing on their card statement. A customer may cancel at any time, specifically and most commonly when they no longer need to order medication through us. We process hundred of such acancellations in the course of normal business. The qualifications for a refund are more specific and the onus is on the customer to ask for one. We do respond to every email that we receive, although it may take a day. It is interesting that the original poster makes mention of the toll-free number we include on the card statement. They can call this number 24 hours a day to cancel or discuss a refund in addition to email and online live chat. All of these options are of course delineated on the contact page of our site as well.
