Garry
Ashland City,#2Author of original report
Thu, April 19, 2007
This matter has been resolved to my satisfaction. Thank you for your assistance.
Lyle
Winnipeg,#3REBUTTAL Individual responds
Thu, April 19, 2007
When Gary called I assureed him it would come soon, as we use Canada Post for shipping and have no tracking methods. and in the mean time we sent him via email a PDF copy of the book to use until the origainal arrived. When gary demanded his money back I asked if he could wait until the end of the week or agree to send the book we sent out back, on the following saturday I asked if he recieved the book and he said no. We refunded his money in full that day and said he could keep the copies of the book in good faith.