- Report: #239073
Complaint Review: Parago - El Paso Texas
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Author Confirmed
Why?
Parago
PO Box 540007 El Paso, 88554 Texas, U.S.A.
Phone:
800-341-3386
Web:
N/A
Categories:
Business Rating:
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Parago RipOff Rebate fraud El Paso Texas
I submitted a timely $100 rebate claim for a telephone. After 6 months of non receipt, I phoned them and was told to resubmit my copies of the originals, which I did that day. A few weeks later I received a tiny postcard from them saying missing information, which was not true, and I resubmitted my claim that day. A few weeks later I got a tiny postcard saying "no valid account." Again that is not true because I have had an account which is still current and paid automatically from my credit card each month. They are giving me runarounds and unnecessary delays. Further, those small postcards could easily get lost in the mail and give them grounds to claim I didn't comply. They put deadlines on the postcards. They have my email address and could contact me that way, so their choice to use these small postcards which could easily get lost does not demonstrate goodwill.
Karen
Cleveland, Ohio
U.S.A.
Karen
Cleveland, Ohio
U.S.A.
1 Updates & Rebuttals
Karen
Cleveland,Ohio,
U.S.A.
Parago RebatesHQ Steal Money
#2Author of original report
Thu, March 22, 2007
I complied with all terms of the rebate submission over 9 months ago and mailed in a timely manner. After 6 months, they sent a postcard with a fraudulent excuse for not processing my $100 rebate. I resubmitted and a few weeks later they sent another postcard with yet a different fraudulent excuse for not processing my rebate. I resubmitted and and a few weeks later they have now denied my rebate. They failed to honor the terms of their advertised rebate and stole my money.
