Paragon Stairs staircases are unsafe. Buyer beware. The stairs shaky when installed. Paragon Stairs customer service did not even help. Paragon Stairs staircases are absolutely the worst design I have ever seen. They were missing parts and the delivery was late. Paragon Stairs refused to give a refund. Paragon Stairs staircases are absolutely the worst staircases I have ever had installed. They promised an easy installation and did not deliver. If you are looking for an easy to install staircase Paragon Stairs staircases is NOT the staircase you want.