- Report: #1017721
Complaint Review: Parts geek - Charlotte North Carolina
Reported By:
maquire -
Palatine, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Parts geek
50 South Maple Ave, Suite 100, Marlton, NJ 08053. Charlotte, 98208 North Carolina, United States of America
Phone:
800-446-9895 or 800-541-9
Web:
www.partsgeek.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Parts geek Parts geek LLC Worst Customer service policy EVER! Charlotte, North Carolina
I placed an order for a mirror for my wife's car. Within 30 seconds of hitting the Submit button I realized that I ordered the wrong one. I sent them a E-mail within 2-3 minutes of submitting the order stating that I needed to cancel the order. They responded 24 hours later and said I could not cancel and that I would have to either accept the mirror or send it back. I sent it back, costing me 13.00 dollars and when they refunded me they deducted 9 dollars for the outbound shipping cost. What kind of customer service is that. Oh Yes, They so graciously did not charge me a 15% restocking fee. These guys are criminals and I will do all in my power to let as many people know as possible!
