1, Report:
#1508963
Posted Date:
Jun 14 2021
Auto Parts: Parts Geek LLC Marlton, New Jersey Not paid my refund of $87.55 after I returned the part to their warehouse mariton New Jersey
OnMay 3rd 2021 I orderd a set of front headlights for my 2003 Mercury Mountaineer. They shipped one headlight assembly and refunded one headlight.
Why would you ship one when I ordera set which showed in stock on their website.
I called parts geek and reordered a set that was in sto...
Entity
Categories: Auto Parts
2, Report:
#1503078
Posted Date:
Dec 18 2020
Parts Geek Failed to refund my core charge
I bought a part from them whihc required a core charge that was to be refunded when I sent the core. I contacted them to return the core and get my refund and they refused to give me an RMA to return because I waited past some limit. They never mentioned the time limit when I wa...
Entity
Categories: Automotive Part Stores
3, Report:
#1501759
Posted Date:
Nov 10 2020
Parts Geek Sent wrong part
The first clue that Parts Geek is not quit on the up & up is when you pick the ratings star bar on thier web site you will find that there are no reviews less than 5 stars.. That is near impossible to say the least.
Should have come to Rip Off Report first and read thier reviews, my...
Entity
Categories: Accessories, Automotive Part Stores
4, Report:
#1495304
Posted Date:
May 16 2020
Parts Geek LLC Sent me a different model of part although thier website showed the correct picture and part. They happen to be out of the one I needed, so they sent me a different model. They then refused to pay for return shipping or give me a refund after I complained. Marlton New Jersey
I ordered a part for a crew cab truck. I clearly ordered the correct part as the picture they showed was the one I needed. They then sent me a part for an extended cab or super cab truck. They said they could not then replace it with the correct one since they were out of stock ...
Entity
Categories: Auto Parts
5, Report:
#1484872
Posted Date:
Sep 12 2019
Parts Geek Sent me a defective part then refused to even acknowledge they offered a 1 year warranty on their web site for all parts. Cherry refused any reasonable remediation!
Bought a clutch master cylinder from them on Ebay auction #392125830997 less than 90 days later and less than 200 miles use the part failed so I notified them. Part sold 6/21/19 received 6/26 and installed 7/4/19. Wrote to them more than 7 letters since part failed 9/9/19. Vehicle n...
Entity
Categories: Auto Parts
6, Report:
#1469803
Posted Date:
Dec 18 2018
Parts Geek took our money and won't send the merchandise and will not return calls or emails asking them to call you Marlton, NJ
BUYER BEWARE!!!!TERRIBLE COMPANY AND TERRIBLE CUSTOMER SERVICE!!!!We ordered two wheels for a cutomers car and one wheel showed up and the other didnt. I contaced them and they said give it more time.I said you sent both wheels from the same place at the same time why is one here an...
Entity
Categories: Automotive Part Stores
7, Report:
#1458139
Posted Date:
Aug 25 2018
PARTS GEEK.COM SAME WRONG PARTS 3X LIED,VERY RUDE,HUNGUP 4X-PUT ON EXT.HOLD 3X! WHAT MORE,STILL NOT MADE RIGHT!! PHOENIX Arizona
PARTSGEEK.COM IS A JOKE!I ORDRED 02 SENSORS OFF THEIR WEBSITE.UPSTEAM W/ THE GREEN CONNECTOR. DURING THE COURSE OF 6WKS,THEY'VE SENT ME BLUE DOWN STREAM 3X.THEIR FEED BACK IS BOGUS,BECAUSE THEY DON'T SHOW THE NEG. FEEDBACK.I WAS PUT ON HOLD 3X FOR OVER 3MIN. EACH TIME WITH NO RETURN...
Entity
Categories: Auto Parts
8, Report:
#1441118
Posted Date:
May 01 2018
Parts geek worked for them they sell bad parts marlton New Jersey
I worked for this company know how they work they sell cheep parts and dont give refunds they make the auto parts buss look bad
Entity
Categories: Auto Parts
9, Report:
#1412569
Posted Date:
Nov 19 2017
parts geek shipped parts that I never received and charged me for a membership i never agreed to knowingly New Jersey
they are scam artists and they use sub standard shipping companies like fed ex
Entity
Categories: Auto Parts
10, Report:
#1407819
Posted Date:
Oct 22 2017
Gulftech Engines Big rip-off. I was quoted $3780 for head gasket and they claimed it would take 5 to 7 days. Then they said they replaced 2 engine mounts and wanted $850 more. Later I found out that the mounts for my car are between $35 - $50 for a total of $85 for 2 of them. They already had the engine off the car, so why charging $850 instead of $85 for deciding between the old and new mounts. Then they called claiming that they replaced the ignition coil and wanted $870 more. The ignition coil at Parts-Geek is only $49. So from the initial price of $3780 they went up to $5500 and they took 40 days instead of 7. I then told them that I cannot longer afford this bill because my budget was for the initial price. I then asked for the parts they took out and they do not have them. they are very dishonest. Beware of one called Robert. He is mean and disrespectful. Houston, Texas
Big rip-off. I was quoted $3780 for head gasket and they claimed it would take 5 to 7 days. Then they said they replaced 2 engine mounts and wanted $850 more. Later I found out that the mounts for my car are between $35 - $50 for a total of $85 for 2 of them. They already had the ...
Entity
Categories: Auto Mechanics
11, Report:
#1394335
Posted Date:
Aug 21 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1394335-ald7eu-up9xkhcfkd.png)
PartsGeek Deceptive catalog description and parts. Internet
First, let me just start with saying they sent incomplete tracking numbers for 5 packages. At first, I only received 2 in a shipment marked 2 pieces and couldn't not track the rest with Fed Ex because ALL of the packages had the exact same tracking number that was emailed to me from...
Entity
Categories: Auto Parts
12, Report:
#1381266
Posted Date:
Jun 26 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1381266-088oqr-cmucqicmnh.png)
Parts Geek LLC Partsgeek.com Junk parts, Rude and liars, Stay away it's bad news Marlton New Jersey
In Nov. 08, 2016 and before the begining of the holidays, I ordered 5 items from parts geek including 2 full Struts-Springs assembly, 2 tie rods ends and an oxygen sensor, order# 15-30378811, I paid $314. But when they arrived they were in boxes that were torn apart, looks like th...
Entity
Categories: Auto Parts
13, Report:
#1335255
Posted Date:
Oct 27 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1335255-vdvmtc-5hvfhq5wrr.png)
Parts Geek Auto Parts uncooperative Hempstead New York
This company refuses to help me with cheaper shipping via a bulk rate they get on a 84 dollar part usps wants 59. I was willing to pay the shipping at there rate to get a better deal but they will not help me. They were rude and cut me off when I asked to speak to a supervisor who...
Entity
Categories: Auto Parts
14, Report:
#1272094
Posted Date:
Jul 19 2016
Parts Geek Customer pays big for their mistakes
When Parts Geek sent the wrong part. I had to pay the postage both ways, then a 15% restocking fee for their mistake. So my net refund on a $37.98 wrong part was about $7, and they get to sell the part again.
So it's actually profitable for them to send wrong parts. The one I got ca...
Entity
Categories: Auto Parts
15, Report:
#1313237
Posted Date:
Jun 24 2016
partsgeek.com Parts Geek, LLC Send the wrong part and want to charge for returned delivery. Marlton NJ
I order a bumper for my 2015 Explorer XLT and the part they told me after I received that was for a sport or limited, and in the site it says all Explorer have all 3 models as using this part and the pic was exactly the same as the part I need it. also the part shows reg explorer, s...
Entity
Categories: Auto Parts
16, Report:
#1311449
Posted Date:
Jun 15 2016
Parts geek I never received the part ordered from the company..they took my hard earned money and has not given me a refund.. Internet
I ordered a new part from this company parts geek..and my money was taken from my credit card..and i never recieved the part or my money back from this company...i feel this is wrong to trust this company and get ripped off by them and when you call you get no help from the co...
Entity
Categories: Auto Parts
17, Report:
#1301825
Posted Date:
Apr 26 2016
Parts Geek Wrong parts but I have to pay for shipping to return Internet
I order the parts from them. One of the parts they send me doesn't fit my car. They ask me to ship it back to them at my own expense if return.
Entity
Categories: Auto Parts
18, Report:
#1266920
Posted Date:
Nov 10 2015
PartsGeek.com Import Specialists Of America, D/b/a Oxygengeek.com, Partsgeek.com, Parts Geek, Chris Grosso, President, Manasquan New Jersey Total Rip Off! Send wrong parts, won't pay return shipping... Marlton New Jersey
I purchased shock absorbers for my 1996 Subaru Legacy L Wagon (and gave them ALL of that info...). I provided all of the information the website asked for. If there was more information needed, then the online store should either prompt for that and ask further questions, OR i...
Entity
Categories: Auto Parts
19, Report:
#1249120
Posted Date:
Aug 17 2015
Parts Geek The product advertised did not conform with the produce t shipped. The Geeks charged a restocking fee and did not refund shipping charges. In addition as the purchaser of the item I paid the cost of returning the non-conforming order to the Geeks. 50 South Maple Ave Suite 100 Marlton, New Jersey 08053 Internet
The Geeks advertised the part on their website. I ordered that part and paid for shipping. The Geeks sent me a different part. I paid to return the non-conforming part the geeks sent me. Then the Geeks charged me a restocking fee and did not refund my the shipping charges. Total cos...
Entity
Categories: Auto Parts
20, Report:
#1243606
Posted Date:
Jul 22 2015
Parts Geek Affiliation /Keystone Auto Rip off kept blower Motor i purcharsed Charoltte North Carolina
I purchased a blower moter for my 2005 Dodge Grand Caravan from parts geek they sent the wrong part so i emailed the company because that is all u can do they provide no phone # contact. they emailed me back and stated to send the part to keystone auto 1700 parker Rd location 130,...
Entity
Categories: Auto Parts
21, Report:
#1227418
Posted Date:
May 07 2015
parts geek basic rip offs parts geeks are... sent the wrong part expect me to pay the shipping... i feel they are doing it on purpose so they can get a restocking fee plus i have to pay 5 times what i paid for shipping to me to return it 50 South Maple Avenue, Marlton, NJ 08053 Internet
lol what a frickin joke... had confirmation that they sent the right part and what i get, yep you guessed it... the wrong part, now they want me to pay for shipping it back which cost me 10 bucks to send to me and almost 50 to return... do not,,, yes i stress do not ever order from ...
Entity
Categories: Auto Parts
22, Report:
#1221295
Posted Date:
Apr 09 2015
Wanted Auto Protect Buyer Beware Cherry hill New Jersey
I got suckered in and purchased what I thought was the best car coverage I could get . I had a car problem took my car to a national automotive chain for service. The parts that failed were covered so I thought this was going to be a no brainer. Then the call came the service adviso...
Entity
Categories: Auto Warranty
23, Report:
#1217711
Posted Date:
Mar 24 2015
Parts Geek company will not ship on time. They do not except order cancellations. once you order you are stuck. No returns without 15 percent restocking fee. Can't get anyone to answer phone. Major rip off company. Company will not ship on time. They do not except order cancellations. Once you order you are stuck. No returns without 15 percent restocking fee. Can't get anyone to answer phone. Major rip off company. Internet
Company has a no cancellation policy. Even if you call right after you place the order they will not cancel. 15% restocking fee if returned for any reason. Complete rip off company. Beware. they also do not answer thier phone. The only phone answered is the order desk. They say if y...
Entity
Categories: Auto Parts
24, Report:
#1217351
Posted Date:
Mar 22 2015
Parts Geek Wrong shocks, description vague New Jersey
Had rear hatch shocks not described very well, sent me shocks for rear window. 15% restocking fee(since it was my fault, accodring to them), shipping costs were outrageous both sending them to me and returning them.
Refund took at least 2 weeks to return to my account. I wil...
Entity
Categories: Auto Parts
25, Report:
#1212789
Posted Date:
Mar 02 2015
Parts Geek partsgeekpartsgeek.com Parts Geek makes you pay for return shipping even if it's their fault Internet
I ordered two wiper blades from Partsgeek. One of the wipers I received was opened and was missing the attachment I needed. I couldn't reach them via their phone number, so I initiated a return through their ticket system. The ticket system started a return authorization requiring m...
Entity
Categories: Auto Parts