- Report: #1237756
Complaint Review: pass4sure - Internet
Reported By:
kaginken -
Thousand Oaks, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
pass4sure
Internet, USA
Web:
http://www.pass4sure.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
pass4sure SCAM alert! Do NOT use Pass4Sure!! London England
First of all, I had two exams, HP0-D30: Navigating the Journey to Cloud, and HP0-D31: Designing HP Data Center and Cloud Solutions. I could only load one exam on my PC at a time, but needed both installed simultaneously as I had my exams back to back. After many days of emailing back and forth was I finally able to get them to hack together an install for my second exam, which basically changed the default location of the installer.
Next, less than 5 of the questions (out of 65) were actually on the exam. Not to mention, these questions were evidentially written by customer service department because they were also riddled with misspelled words, incomplete questions and answers. Needless to say I failed big time.
I had my suspicions about this company before I bought their product, but since I saw the 100% guarantee, I figured it was worth a chance. I wouldn't have even taken the chance otherwise. But, after requesting a refund, I was denied, saying 'HP exams' aren't covered by their return policy. Wha?
When I contacted customer service via email, all I received were incomplete phrases posing as responses; not one response was a complete sentence and my questions were never answered in regards to my inability to get a refund or why this material was even available for purchase if it was already expired...as I'm writing this, I'm sure they are still selling this as a viable product, even after I told them that only a few (less than 5 of 65) questions are on the exam, as the exam has either been updated, or they never had a viable product to begin with. Ever.
Oh yea, here's their 'fine print'- they basically don't guarantee any of their exams, how could they? LOL
"Guarantee Policy is not applicable to Admission Tests, Language Courses, Avaya, CISSP, EMC, HP, Oracle, PMI and SSCP exams as www.pass4sure.com provides only the practice questions for these."
You've been warned!
