- Report: #274282
Complaint Review: Passport To Fun - Des Plaines Illinois
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Author Confirmed
Why?
Passport To Fun
Des Plaines, 60017 Illinois, U.S.A.
Phone:
888-999-0557
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Passport To Fun Billed C.C. $20.00 per month w/o authorization. Tagged on to Wal-Mart ad. Des Plaines Illinois
I noticed a $19.95 charge on credit card. Had no idea who this company was or even what they did. I had to get their telephone number from the CC company. Company has never provided me with any infomation nor terms and conditions in writing. Best they can is state they sent me a confirming e-mail (which I never received) and cannot produce a copy of this alledged e-mail.
I supposedly signed up in October of 2006 and the best a customer service manager (Veronika #5964) can do is "graciously" refund the current charge + 1 additional month.
I have never used the service. I didn't even know that the service existed much less what it consisted of. I never scrutinized my card for this charge because I didn't authorize the charge in the first place. The company says they can do nothing about the charges for services they never rendered.
I believe it's FRAUD since they, without my consent, began billing my credit after my response to an Wal-Mart internet coupon for $25.00.
I wonder if Wal-Mart is aware that they are doing this?
Ray
LAfayette, Louisiana
U.S.A.
I supposedly signed up in October of 2006 and the best a customer service manager (Veronika #5964) can do is "graciously" refund the current charge + 1 additional month.
I have never used the service. I didn't even know that the service existed much less what it consisted of. I never scrutinized my card for this charge because I didn't authorize the charge in the first place. The company says they can do nothing about the charges for services they never rendered.
I believe it's FRAUD since they, without my consent, began billing my credit after my response to an Wal-Mart internet coupon for $25.00.
I wonder if Wal-Mart is aware that they are doing this?
Ray
LAfayette, Louisiana
U.S.A.
