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  • Report:  #201599

Complaint Review: Pat Egan Automotive Group - Tucson Arizona

Reported By:
- fort huachuca, Arizona,
Submitted:
Updated:

Pat Egan Automotive Group
4701 East 22nd Street, Tucson, 85613 Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
short and to the point, i had just come back from iraq,and wanted to buy a car for my wife, went to tucson and stopped by pat egan dealership. they said that they could get me financed with no problemand that it would take a coulpe of minutes. i said i would think about it and that my kids were hungry. we would be back. 2 weeks later called them spoke with a salesman by the name of brennen he said that he would get me the best deal and that we should come to tucson. i'm station in fort huachuca az that is a 45min drive.

i told him that he need to be sure because i dont want to drive all that way for nothing. he said i will get you in a car. went to the dealership, my wife test drove 3 cars, was not happy with them, then we walked the the building and there was a 05 chevy impala, we test drove it and liked it.

started the paperwork got all personal info. ran another credit report, asked me if my wife was going to be on the loan and at the time I said yes if it will help her credit. asked about income and said that my wife would hurt me on the loan, sign paperwork, ive them a 1000 dollars down, left with the car, day later went to change insurance, need the lien holder they could not tell me, t went on for three days, took the car back, told them when they get me financed call me.

they called my chain of command and told them that i had the car for a month and i skipped out on the deal and they would sue me. i received a letter in the mail stating i was approved through chase bank but not at the terms requested,letter stated that i must redo paperwork at their new terms if i wanted a car.

Fred

fort huachuca, Arizona
U.S.A.


2 Updates & Rebuttals

Fred

fort huachuca,
Arizona,
U.S.A.
pat egan automotive group,tucson az

#2Author of original report

Fri, April 06, 2007

LAST UPDATE OR REPLY,THIS CAR DEALERSHIP TAKES ADVANTAGE OF PEOPLE,ANYONE....AND WILL LIE TO MAKE THERE DEALERSHIP AND EMPOLYEES LOOK GREAT AS IF THEY DID EVERYTHING RIGHT..THAT'S FINE,IT'S A SHAME THAT THIS DEALERSHIP AS BEEN THERE FOR SO LONG,AND THE NAME PAT EGAN IS WILL RESPECTED IN TUCSON...IT JUST SUCKS THAT HE AS THE WRONG PEOPLE RUNNING HIS DEALERSHIP.LAST OFF ALL,THIS DEALERSHIP PUT A CHARGEOFF ON MY CREDIT REPORT(NO AMOUNT)OR REASON....PLEASE BEWARE,I'VE INFORMED MY JAG OFFICE AND ALSO THE JAG AT THE AIR FORCE BASE IN TUCSON.....PLEASE BEWARE....


Jocelyne

Tucson,
Arizona,
U.S.A.
Response to Fred Bell

#3REBUTTAL Owner of company

Tue, August 15, 2006

Dear Rip Off Report and Potential Customers: Mr. Fred xxx did come into our dealership and purchase a vehicle on March 7, 2006. Mr. Fred xxx agreed to put $ 1,000.00 down on the vehicle. At the time of the sale, Mr. Fred xxx did not have his full downpayment and requested that this dealership give him some time to put it together. His request was granted and he issued two checks in the amount of $500.00 each to Pat Egan Automotive. One was to be deposited immediately and the other to be deposited at a later date. In addition to the lack of funds for the downpayment, Mr. Fred xxx did not have any money to -purchase insurance on that vehicle as required by the State of Arizona. Again Mr. Fred xxx requested that this company help him and again his request was granted. This company issued a check to ABC Insurance in the amount of $196.86. Several days later Mr. Fred xxx check in the amount of $ 500.00 had been returned by his bank. It was stamped "payment stopped". We immediately called Mr. Fred xxx for an explanation, but he refused to take our calls. Several days went by and we were forced to contact his first seargent. This seemed to be the only way to speak to Mr. Fred xxx . As you can see Mr. Fred xxx has left out the most relavant and important details. Mr. Fred xxx should also know that this company holds a banking license issued by the State of Arizona. He signed a legal and binding contract for which he is in default. Mr. Fred xxx also forgets to state that he was refunded $196.86 by ABC Insurance company. Mr. Fred xxx initally agreed to refund Pat Egan Automotive this amount, but now refuses. I would suggest that if Mr. Fred xxx wants any type of resolve that he should contact me personally. I am a reasonable and fair person and always respond to my customer complaints or problems. Thank You

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