Lou
Louisville,#2REBUTTAL Owner of company
Sun, May 30, 2010
paybycash does not respond at all to people, so how will you resolve this if you want talk/email to anyone? steer clear of paybycash and ultimategamecard. they are insane ripoffs. dont listen to their rebuttals, they never contact anyone.
Kevin
Charlottesville,#3REBUTTAL Owner of company
Mon, October 02, 2006
PayByCash does not do business with "Sites like "Ripoff Ebay." With respect to the length of time it took for her subscription to become active, we state clearly in our order process that debit payments take 8 business days to clear before access is granted. PayByCash responds to inquiries submitted to help@paybycash or [email protected] within one day. Our average response time to email is less than eight hours. If we have billed an account in error, then we work with the customer and their bank to either get the bank fees reversed or we reimburse over draft fees if our transaction caused the overdraft. We cannot contact this customer, based on the RipOff Report filed, because the customer has not included sufficient information for us to contact her. I would be happy to review her email request for assistance if she will post it here. We *will* resolve this, if given a chance. We need the email address used to generate the Pogo transaction and the bank statement showing a duplicate debit of the customers account.
Kevin
Charlottesville,#4REBUTTAL Owner of company
Mon, October 02, 2006
PayByCash does not do business with "Sites like "Ripoff Ebay." With respect to the length of time it took for her subscription to become active, we state clearly in our order process that debit payments take 8 business days to clear before access is granted. PayByCash responds to inquiries submitted to help@paybycash or [email protected] within one day. Our average response time to email is less than eight hours. If we have billed an account in error, then we work with the customer and their bank to either get the bank fees reversed or we reimburse over draft fees if our transaction caused the overdraft. We cannot contact this customer, based on the RipOff Report filed, because the customer has not included sufficient information for us to contact her. I would be happy to review her email request for assistance if she will post it here. We *will* resolve this, if given a chance. We need the email address used to generate the Pogo transaction and the bank statement showing a duplicate debit of the customers account.
Kevin
Charlottesville,#5REBUTTAL Owner of company
Mon, October 02, 2006
PayByCash does not do business with "Sites like "Ripoff Ebay." With respect to the length of time it took for her subscription to become active, we state clearly in our order process that debit payments take 8 business days to clear before access is granted. PayByCash responds to inquiries submitted to help@paybycash or [email protected] within one day. Our average response time to email is less than eight hours. If we have billed an account in error, then we work with the customer and their bank to either get the bank fees reversed or we reimburse over draft fees if our transaction caused the overdraft. We cannot contact this customer, based on the RipOff Report filed, because the customer has not included sufficient information for us to contact her. I would be happy to review her email request for assistance if she will post it here. We *will* resolve this, if given a chance. We need the email address used to generate the Pogo transaction and the bank statement showing a duplicate debit of the customers account.
Kevin
Charlottesville,#6REBUTTAL Owner of company
Mon, October 02, 2006
PayByCash does not do business with "Sites like "Ripoff Ebay." With respect to the length of time it took for her subscription to become active, we state clearly in our order process that debit payments take 8 business days to clear before access is granted. PayByCash responds to inquiries submitted to help@paybycash or [email protected] within one day. Our average response time to email is less than eight hours. If we have billed an account in error, then we work with the customer and their bank to either get the bank fees reversed or we reimburse over draft fees if our transaction caused the overdraft. We cannot contact this customer, based on the RipOff Report filed, because the customer has not included sufficient information for us to contact her. I would be happy to review her email request for assistance if she will post it here. We *will* resolve this, if given a chance. We need the email address used to generate the Pogo transaction and the bank statement showing a duplicate debit of the customers account.