Complaint Review: Paypal - EBAY - Nationwide

"I know you are upset, but PayPal has no way of knowing if someone uses a stolen credit card to fund a Paypal transaction." PayPal doesn't seem to know much of anything. If someone uses a stolen credit card on PayPal, then PayPal should be the one to eat it, NOT PayPal's PAYING customers. What are people paying for if they can't even get a secure transaction? "Here is how you protect yourself. 1. Never use PayPal for more money than you can afford to lose." Just shorten this to "Never use PayPal." "3. Do not ship any merchandise until payment clears." Like Jeff here, I had the money in my BANK account when I delivered. That is what I call "cleared". If PayPal wants to give a fraud artist his money back, then THEY should be the ones to eat it, NOT PayPals PAYING customers. "I don't see how you can be in collections for money you didn't get. The deposit to your account simply gets reversed." Because PayPal waits until you send the money to your bank account and THEN gives the defrauder his money back and expects YOU(the paying customer) to take the hit for their impotence. Western Union doesn't sick collections on their customers for their company's mistakes. Neither does Walmart for their moneygram service. Why does PayPal/Ebay? In the end, if someone lets their Credit Card get stolen, it should either be that person or their creditor that eats any losses incurred. NOT the end payee. PayPal gets a big "RIPOFF" stamp from me.

It sounds like this person buying was not a seasoned PayPal customer. It sounds like a one time buyer which is a problem. And a major red flag. Please post the buyer's ebay username and paypal email address here. I know you are upset, but PayPal has no way of knowing if someone uses a stolen credit card to fund a Paypal transaction. Here is how you protect yourself. 1. Never use PayPal for more money than you can afford to lose. 2. Always check out your buyer thoroughly on any large transaction. If the account is new, do not use paypal, demand a certified check. 3. Do not ship any merchandise until payment clears. I don't see how you can be in collections for money you didn't get. The deposit to your account simply gets reversed. Did you ship the merchandise? You need to get as much information on the buyer as possible and file a police report in your jurisdiction, and thiers. Good luck

I had a very similar experience with Paypal Jeff. They seem to think that it is okay to let themselves be defrauded and then place the responsibility of that fraud onto their paying customers. Other than myself, you aren't the first and you won't be the last that I have heard this happening to. The best thing I can recommend to you is to find a lawyer that does free consultation and see if they can do anything. Lucky for me I moved almost all of the money from my Paypal account to my bank account before Paypal could steal it. They stopped harassing my when I moved, perhaps because they lost my address. I did receive a letter from their collection agency, but when I tried to access the website listed, the confirmation code was no good and I couldn't get in. I honestly wish they would call me so that I could tell them how it is. You may also want to look into the laws on collections in your state. What you are getting sounds like harassment to me(especially when, in my opinion, they owe YOU money, NOT vica versa), but I am not an expert. Good luck and keep us posted if you have any progress.