- Report: #215749
Complaint Review: PAYPAL EBAY - SAN JOSE California
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PAYPAL EBAY
2211 N 1ST STREET SAN JOSE, 95131 California, U.S.A.
Phone:
866-6485843
Web:
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PAYPAL, EBAY ripoff SAN JOSE California
*Author of original report: PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
*Author of original report: PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
*Author of original report: PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
*Consumer Comment: eBay and PayPal are known for this!!!
PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
Bought a truck on ebay ( have over 1500 transactions at ebay and 1200 at payPAl.) Rode with My brother 2 hrs to closest airport to fly to pick up the truck. Arrived to find undisclosed damage to the truck ( IE BURN HOLES IN SEATS AND CARPETS AS WELL AS STAINS ON CARPETS AND SEATS AS WELL AS MISSING DASH SWITCH COVERS AND DAMAGE TO THE GRILLE) I refused the truck and the seller said no problem since they had a bunch of other people who wanted it. Told her shed have to refund the deposit of 500 dollars she said NO PROBLEM. Bought a ticket to go back and then had to arrange someone to take Me back home 2 hrs away. Filed w PayPAl and escalated to a claim. When I escalated and clicked the next page said page unavailable. Called paypal and told them the text ws missing PayPAl employee told me no problem they had enough information and would be contacting me while resolving. THEY NEVER CONTACTED ME and decided the truck was properly disclosed. When I went thru the steps to close My acct a new ph number appeared empl said file an appeal. She sent Me an email telling Me the email address to send the appeal to. 2 days later response from PayPal is theres no such appeal available. CLOSED ACCT TODAY Paypal changed from charging my debit card where I could appeal thru visa to reverse to direct withdrawl from bank acct without My permission. Filing in small claims against seler and paypal. Just a tip if there was a transaction thru paypal at your bank you can file small claims in your county where the bank is located.
John
huntington, Texas
U.S.A.
Bought a truck on ebay ( have over 1500 transactions at ebay and 1200 at payPAl.) Rode with My brother 2 hrs to closest airport to fly to pick up the truck. Arrived to find undisclosed damage to the truck ( IE BURN HOLES IN SEATS AND CARPETS AS WELL AS STAINS ON CARPETS AND SEATS AS WELL AS MISSING DASH SWITCH COVERS AND DAMAGE TO THE GRILLE) I refused the truck and the seller said no problem since they had a bunch of other people who wanted it. Told her shed have to refund the deposit of 500 dollars she said NO PROBLEM. Bought a ticket to go back and then had to arrange someone to take Me back home 2 hrs away. Filed w PayPAl and escalated to a claim. When I escalated and clicked the next page said page unavailable. Called paypal and told them the text ws missing PayPAl employee told me no problem they had enough information and would be contacting me while resolving. THEY NEVER CONTACTED ME and decided the truck was properly disclosed. When I went thru the steps to close My acct a new ph number appeared empl said file an appeal. She sent Me an email telling Me the email address to send the appeal to. 2 days later response from PayPal is theres no such appeal available. CLOSED ACCT TODAY Paypal changed from charging my debit card where I could appeal thru visa to reverse to direct withdrawl from bank acct without My permission. Filing in small claims against seler and paypal. Just a tip if there was a transaction thru paypal at your bank you can file small claims in your county where the bank is located.
John
huntington, Texas
U.S.A.
4 Updates & Rebuttals
E.alex
Chicago,Illinois,
U.S.A.
eBay and PayPal are known for this!!!
#2Consumer Comment
Sun, January 28, 2007
I bought a 5Mhz. Ultrasound massager to help with the scar tissue associated with rotator cuff surgery I had. The massager worked fine. However it developed a small crack near the cylinder head. The seller, beautiful-is-easy asked me to send it back to Hung M. Chow at 9376 Hambley Circle, Elk Grove CA. 95624. They sent a replacement, but within 3 weeks this one also developed a crack virtually in the same place. The seller told me to send that one back and they would refund the $99.99. I sent it back and didnt hear from them for over a month. I complained to eBay and PayPal which is one in the same. Both said too much time had passed and there was nothing they could do. I then filed a complaint with SquareTrade, also connected with eBay. They notified the seller who responded with an email implying that I (for whatever reason)broke these massagers intentionally, they would not issue a refund and I could have the massager back if I sent them $8.00 more which I did, and I never heard from them again. Now they have my $99.99 plus shipping and the massagers. These items were defective from the begining, the worst thing they could do is give it back to the comsumer, greed made them keep my money, eBay and PayPal only make money on SELLERS! They don't get a cent from buyers!
John
huntington,Texas,
U.S.A.
PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
#3Author of original report
Sat, October 14, 2006
this should have been the title STEER CLEAR OF PAYPAL THEIR BUYER PROTECTION IS WORTHLESS AND CUSTOMER SERVICE IS CLUELESS
John
huntington,Texas,
U.S.A.
PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
#4Author of original report
Sat, October 14, 2006
this should have been the title STEER CLEAR OF PAYPAL THEIR BUYER PROTECTION IS WORTHLESS AND CUSTOMER SERVICE IS CLUELESS
John
huntington,Texas,
U.S.A.
PayPAl / Ebay SAYS OK FOR SELLERS TO NOT DISCLOSE DAMAGE AND KEEP DEPOSIT.
#5Author of original report
Sat, October 14, 2006
this should have been the title STEER CLEAR OF PAYPAL THEIR BUYER PROTECTION IS WORTHLESS AND CUSTOMER SERVICE IS CLUELESS
