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  • Report:  #1243082

Complaint Review: PayPal My Cash - Internet

Reported By:
ED - Cleveland, Ohio, USA
Submitted:
Updated:

PayPal My Cash
Internet, USA
Phone:
855-721-5035
Web:
paypal.com/cash
Categories:
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Another PayPal.com/cash ripped off at the same time.  See his ROR http://www.ripoffreport.com/r/paypal-mycash-/nationwide/paypal-mycash-incomm-Paypal-incomm-mycash-pin-stolen-did-not-work-rip-off-Nationwide-1241243    If you've been scammed too, let the world know and please write a report too!

 

  •  The PayPal My Cash Card, which is loaded at local vendors like CVS or Walgreen's, is vulnerable to have the funds cleared off of it (by a scammer).
  •  The worst part for me, I thought it was actually PayPal I was dealing with.  It's NOT PP, it's a 3rd party processor called My Cash Card Services/FastCard.   Noone is holding them accountable to the theft.  They have no incentive to be honest and upfront that their system is vulnerable to attack by scammers.
  •  I'd purchased 3 cards; the first 2 loads went just fine.  Then on July 7, 2015 attempted to add the final one to my account.  It came back saying the card had already been redeemed 3 days before, on the 4th of July (when I couldn't have used the card because it was in a different part of town)  WTF?!
  •  Note:  The cards were hidden, I live alone, no one else has a key to my apartment (being a holiday, no one was in the management office with the keys).  Nothing else on the 4th of July (when the card was used) was taken from my apartment.... so that rules out someone breaking in to have taken it, loaded it onto their account & then putting the card back in it's hiding place.
  •  Filled out all the required paperwork, and documentation, waited 2 weeks, only to ultimately be told the card had been cashed in and my only recourse is filing a worthless police report.
  •  The $500 I put in the trust of PayPal is gone!  If I had known it was a 3rd party, not PP, I would have been reluctant to do such a thing.  This is PP's reputation on the line!  So much for all those emails I receive saying, "At Paypal your money is safe".  Yeh, right!  After the fact, I can see on the card that it says it's serviced by 'Fast Card', and several instutions are listed, but most importantly the card has the PayPal logo as it's primary marking.
  •  Even when calling into the authentic PayPal representatives themself, to be put through to their myCashCard department, NO ONE informed me that it is not PP I'd be talking to.    And PayPal has said they are NOT going to help in any way.  They've left it to the 3rd party who took my money to make things right.  FastCard of course has washed their hands of  the issue.  I'm out, forever, $500 I believed was protected by PayPal's honor and promises of security.

If you have been robbed by PayPal.com/cash aka  inComm's lack of security, PLEASE write a report too!



2 Updates & Rebuttals

sickmint79

Illinois,
USA
internal fraud occurring at this company, i have proof

#2Consumer Comment

Mon, May 16, 2016

please take a look at my blog where i find they have embezzlers, how they are embezzling, and who embezzled from me.  note incomm did nothing whatsoever with this information, including making me whole.  that took retaining lawyers and a demand letter to take them to federal court.

http://www.igobyplane.com/2016/05/16/billion-dollar-paypal-my-cash-scam-partner-incomm-scam-got-busy-victim-blaming-me-while-i-got-busy-finding-their-fatal-security-flaw-and-embezzlers/


File with Atlanta Better Business Bureau

#3Author of original report

Wed, August 05, 2015

Anyone else suffering from inComm's data breach, or other issues with this company, their headquarters are in Atlanta, GA, so file your BBB complaint at that location, not your local branch. 

There are already MANY other complaints filed there against inComm and it's many products. Their website has an easy to fill-in form.

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