- Report: #973675
Complaint Review: paypower - Internet
Reported By:
Brian L. -
Quincy, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
paypower
Internet, United States of America
Phone:
Web:
www.paypower.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
paypower they wont let you close account unless you pay their fee. Internet
I bought this card at a grocery store for my wife for a gift. BIG mistake! this is not a gift card, and they really make it hard to close your account.
we used all our funds and the card was at ZERO. then we called to cancel, but they added a $5.95 monthly fee!
instead of just waiving the fee since we were canceling anyway,. they said we MUST buy a reload-pack. the idiot on the phone said there was no fee and i could just reload for $5.95 NOT TRUE. i must buy reloads of at least $20 and there is a $3.95 FEE!!
What the F***!!
and since the card is in my wifes name, I can't call and complain., they wont even speak to me if my wife passes me the phone after she is speaking to them. and my wife doesnt like to argue with merchants (I DO!).
basically, I am saying they are assholes.
do not buy their card.
if you are shopping for a gift. get any "gift card" instead, make sure the card says "GIFT" and does NOT have a monthly fee.
again, if my complaint is confusing, here is my summation.
they are A**HOLES.
we used all our funds and the card was at ZERO. then we called to cancel, but they added a $5.95 monthly fee!
instead of just waiving the fee since we were canceling anyway,. they said we MUST buy a reload-pack. the idiot on the phone said there was no fee and i could just reload for $5.95 NOT TRUE. i must buy reloads of at least $20 and there is a $3.95 FEE!!
What the F***!!
and since the card is in my wifes name, I can't call and complain., they wont even speak to me if my wife passes me the phone after she is speaking to them. and my wife doesnt like to argue with merchants (I DO!).
basically, I am saying they are assholes.
do not buy their card.
if you are shopping for a gift. get any "gift card" instead, make sure the card says "GIFT" and does NOT have a monthly fee.
again, if my complaint is confusing, here is my summation.
they are A**HOLES.
1 Updates & Rebuttals
PayPower
United States of AmericaPayPower Visa
#2UPDATE Employee
Mon, November 26, 2012
We apologize for any inconvenience you have experienced with PayPower. Please email [email protected] so we can assist you.
