rick
addison,#2Author of original report
Thu, April 04, 2013
I have contacted company repeatedly gave required info then keep having to b disturbed at work evev though I've given u auth. To speak w my wife 4 or 5 times. U said u got my copy of my driver's license and social security and then u would call again stating other info u couldn't see even though all was sent at same time and others have no prob seeing info. U still wont release my money and I can't keep talking w your so called customer service. I have a job ! I want my Monet! Stop holding it so u can keep making interest!
rick
addison,#3Author of original report
Wed, April 03, 2013
I have contacted company repeatedly gave required info then keep having to b disturbed at work evev though I've given u auth. To speak w my wife 4 or 5 times. U said u got my copy of my driver's license and social security and then u would call again stating other info u couldn't see even though all was sent at same time and others have no prob seeing info. U still wont release my money and I can't keep talking w your so called customer service. I have a job ! I want my Monet! Stop holding it so u can keep making interest!
Paypower Customer Support
Pleasanton,#4UPDATE Employee
Mon, April 01, 2013
Hi,
We are sorry that you are having trouble. We do not lie and there are any number of reasons why the security team is protecting your money for you. If you email us at [email protected] we will do what we can to help. We are real people and we will reply as quickly as possible (24 hours or less.)
Thank you,
PayPower Social Team
rick
addison,#5Author of original report
Sat, March 30, 2013
Company paypower still will not give us my income tax money. They haven't responded to this report as they know they have no defense. I contacted cbs11 news in dallas tx and am in process of speaking w attorney so this is my update. They even hang up when I call so now as I see it they really have stolen our money. Mabe I should see what irs and extaxreturn says about cimpany they indorsed.