- Report: #1204654
Complaint Review: PC Experts 247 - Nationwide
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Author Confirmed
Why?
PC Experts 247
Nationwide, USA
Phone:
855-497-7277
Web:
www.support.me
Categories:
Business Rating:
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PC Experts 247 Computer services rip-off California
I purchased a license for Microsoft Office 2013 and followed the instructions provided to download the application. The key code was submitted and accepted but the download did not work. A phone number was provided for download support. I called the number (855-602-7992) and talked with a person who implied he worked for Microsoft and would assist me with the Office 2013 download.
The support person asked me to go to www.support.me so he could fix the problem. After giving him access to my PC, he advised me that I had a serious trojan infection that was the cause of my problems. My virus protection application did not support his claim. He claimed I needed a new security applcation to fix the issue and get "life time" protection for all my PC's. The price for this new application was $749.99 plus tax.
I looked up PC Experts 247 online and found they had an extensive reputation,all bad with many reports of their various rip-off's. I called my bank and cancelled the online transaction.
After I cut off access to my PC, they called me over a dozen times in a two hour period. The calls stopped when I told them I had uncovered their bad reputation on the internet.
