- Report: #1312282
Complaint Review: PC Phonesoft - Internet
Reported By:
Unhappy Techie -
Chicago, Illinois, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
PC Phonesoft
Internet, USA
Phone:
800-406-4966
Web:
www.pcphonesoft.com
Categories:
Business Rating:
(0)
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PC Phonesoft us.shareit.com MyCommerce Share-it – a Digital River Service - www.mycommerce.com Share-it - Digital River GmbH. Instant key for magicfeatures for magicjack Purchased two "instant keys" for a pcphonesoft product via Share-It. A month later and numerous attempts at email communication, still no key info. Software is not useable without this information. Internet
After downloading the MagicFeatures software and using it during its trial period, I purchased two instant keys for use with 2 MagicJack devices. I entered the payment info, the payment was successfully processed, but instead of the license keys being displayed, the system reported a "key generation error" and said I'd be contacted shortly.
After almost a month of repeated attempts trying to get the paid for keys, I've hit a dead end. I receive nothing but automated replies to emails and never have received an acceptable solution. Finally I requsted a refund if the keys cannot be provided. Almost a week has passed since the refund request and no reply.
