ABailey
Knoxville,#2Author of original report
Thu, July 01, 2010
Problems with the windows and doors began less than 10 years after installation. Pella offered a 10 year warranty on glass and seal failure and a 1 year warranty on "product." To better understand my complaint, see my website (((ROR redacted))). All the information, including Pella's response, is there. Thanks
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Susan
This City,#3Consumer Comment
Wed, June 30, 2010
What was the warranty? You are complaining about 15 year old doors and windows.