Penn Foster
Scranton,#2UPDATE Employee
Wed, August 22, 2012
To clarify the Certified Personal Trainer Program is a career diploma not a college degree and falls under Penn Foster Career School not Penn Foster College.
I'm sorry to hear you did not enjoy the Certified Personal Trainer program. It is in fact a very in dept course and enables you to take a certification exam to become a certified personal trainer. This is included in the cost of the tuition. The program course outline on our website describes all the courses
http://www.pennfoster.edu/fitness/ProgramOutline.html
Your enrollment agreement which you signed when you enrolled explains in detail the time limits for tuition reimbursements. Just like any other brick and mortar school you will not be refunded fees and depending on how far you progressed in the program you will get a % of tuition refunded to you. (If you have paid up to that point)
If you would kindly contact me directly I would be happy to connect you with a customer service manager and perhaps we can reduce the total amount of fees you have to pay.
I can also assure you as the social media manager we do not post fake positive reviews. We have been offering distance education for over 100 years, have graduated 13,000,000 students and currently have over 150,000 active students worldwide. We also have a 90 year relationship with the Military and provide education for 1000's of military members and spouses every year. I'm sure that our positive reviews come from those students.
Best regards,
Erin Connors
[email protected]