Customer Service
Wilkes Barre,#2UPDATE Employee
Mon, July 12, 2010
Dear Consumer,
Our policy is to immediately stop charging a consumer for their Genesis contract once we have received a written request from the customer. This may be done via fax, email, or postal service. We cannot cancel a Genesis contract without a written verifcation from the customer. We will be happy to refund you any charges that were made after a written cancellation request was received.
Sincerely,
Customer Service