- Report: #1330629
Complaint Review: People Media / OurTime.com - Nationwide
-
Author Confirmed
Why?
People Media / OurTime.com
Nationwide, USA
Phone:
866-320-0106
Web:
OurTime.com
Categories:
Business Rating:
(0)
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People Media / OurTime.com Internet ans Credit Card Fraud PO Box 12627 Dallas TX 75225 Nationwide
"Your security is very important to us!" Bunk! OurTime.com (a subsidiary of People Media) has allowed my account to be highjacked for the last time. The first time it occured the "Highjacker" sent out over 1870 messages to men, women animals, etc. all over the country! (some people seriously need to get a life). OT's solution: Change your password - done. 2nd time: couldn't log into my own account. OT's solution: Change your sign-on ID and password - done. 3rd time: couldn't log into my own account. OT's solution: Change your sign-on ID, password and use a new credit card number. Done. Coincidentally, later that day I had a charge on that same card for $68.21 from northequal.com; CapitalOne immediately flagged it as a fraud and declined the charge (I LIKE these guys!).
OurTime.com refused to re-activate my account under the most recent "new" parameters. "Your security is very important to us, sir. We will give you a reference number to call us back when you set up a new account and apply any remaining balance from your old account to the newly activated account." Of course all data, messages, contacts and acquaintances made over the previous several weeks would be forever lost. What I instructed them to do, after confirming the balance amount, was to credit that amount back to my CC immediately. These "techs" are schooled in not letting accounts exit by offering, discounts, extra weeks, premium packages, re-directing the conversation, etc...don't fall for it!
This is not the sole complaint of People Media dating services, and most complaints contain these two elements: CC fraud and hacked accounts. I'm done with them and all I can say is "Caveat Emptor!"
