- Report: #209754
Complaint Review: Peoplepc - Internet
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Peoplepc
peoplepc.om Internet, U.S.A.
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Peoplepc did not let me cancel service ripoff Internet
I, too, was not allowed to cancel my subscription to PEOPLEPC. I have had the most aggravating interactions with their staff whom are all virtually incompetant and unable to effect any changes.
Now PeoplePC is harassing me to pay them even though I purchased a 4 month block which I cancelled after two weeks as their service was very slow (no refund, of course). If you are with them and you want to cancel, I recommend cancelling your credit card.
My sincere advise to you is to not do business with them as they are unethical and adhere to substandard business practices. If there ever is a class action suit against them, I'd like to be included. I hope they go out of business soon.
Lora
oakland, California
U.S.A.
Now PeoplePC is harassing me to pay them even though I purchased a 4 month block which I cancelled after two weeks as their service was very slow (no refund, of course). If you are with them and you want to cancel, I recommend cancelling your credit card.
My sincere advise to you is to not do business with them as they are unethical and adhere to substandard business practices. If there ever is a class action suit against them, I'd like to be included. I hope they go out of business soon.
Lora
oakland, California
U.S.A.
1 Updates & Rebuttals
Dailyn
Baltimore,Maryland,
U.S.A.
peoplepc simply bad service
#2Consumer Comment
Wed, November 01, 2006
I too had a similar experience with peoplepc after i agreed to try them for 1 month free,I found that i did not like their service because it was actually alot slower than my old dial-up service. I called them within the approiate time frame to cancel but they did not want to let me go. I explained to them that i did not like their service and in fact was actually switching to a high speed provider,after i explained this i felt i might be getting somewhere but that's when the call took a turn for the worst i was passed on to another operator whos sole purpose in life is to keep poeple from leaving the companyand by this i mean she offered me every deal under the sun and even tried to quote prices from the competiton. After all of her attempts to keep me as a costumer failed she than become very upset and actually told me I KNOW HOW MUCH YOU ARE GOING TO PAY FOR YOUR OTHER SERVICE AND FOR OUR CANCELLATION FEE AND I AM NOT GOING TO LET YOU DO THAT. and with that she hung up.I stood in disbelief as i tried to tell my self what had just happened.Now bear in mind that this was before the free month ended so what the hell was she talking about a cancellation fee for and who did she think she was talking to.I called right back and got another this time i didn't even allow her time to speak i told her everything that had just happened and demanded my account be cancelled before the 30 day trial was over and that i didnt even care if i had to pay a$50 cancellation fee,i didnt want anything else to do with those people. Not only did she cancel the account but i was never charged for anything. To let people know how bad i think their service was i only had it for a week. DO NOT sign up with this company.
