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  • Report:  #372522

Complaint Review: Peoples First Financial - San Diego California

Reported By:
- claremont, New Hampshire,
Submitted:
Updated:

Peoples First Financial
6755 Mira Mesa Blvd. Suite 123-425 San Diego, 92121 California, U.S.A.
Phone:
888-499-0822
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
this person kept calling us every day stating how he or his company could help us and said not to worry about the second mortgage on our home that they could not do anything . we know this is not true. It seems like this company just wants us to send them money . we do not have this kind of money. He also said he would call us again to explain further what they can do. I don't think we will talk anymore and just wait for our mortgage company to get back to us on this matter. we are not quite 2 months behind with them at present time. all of our other bills are not being paid as we were trying to pay the high mortage payment. Now our credit is bad. We are at a loss as just what to do .

William & claire

claremont, New Hampshire

U.S.A.



2 Updates & Rebuttals

Management

San Diego,
California,
U.S.A.
Mad Ladie - William and Claire - claremont, New Hampshire

#2UPDATE Employee

Tue, November 18, 2008

Client, "William and Claire - claremont, New Hampshire" (does not exist in our database), may have contracted our company for Research and Analysis of existing terms on a home mortgage. After completing a pre-qualifying screening, said Client would have had to agree to move forward with our services. A contract would have had to be signed stating specifically the terms and agreement between Client and Peoples First Financial. Any breach of contract would null and void the terms and would disallow a refund. With this being a name that cannot be verified, the case cannot be commented on regarding specifics of results or terms reached. There are many variables that would positively or negatively affect this process and I would advise these people (if this was truly a client) to contact us directly to review their case. This could very easily be a disgruntled ex-employee, a direct competitor of our company (99% of the time, this is the case) or a client that failed to provide accurate and timely information and they appear to have no problem simply crossing their fingers and hoping their problems will cure themselves or someone will bail them out - "I don't think we will talk anymore and just wait for our mortgage company to get back to us on this matter. we are not quite 2 months behind with them at present time. all of our other bills are not being paid as we were trying to pay the high mortage payment. Now our credit is bad. We are at a loss as just what to do . ,..." While this appears to be the end of the road for these clients - there truly are solutions and ways to improve upon this situation with diligence and discipline. The representative mentioned earlier, Adam Spencer, has been is an excellent agent and works hard to make sure potential clients are truly in a position to improve their overall situation. If the person/people writing this complaint truly wants to have their case reviewed again for more favorable results - we welcome the contact and will work diligently to provide excellent service to rectify the situation and restore their faith in Peoples First Financial. Thank you for your time and we look forward to a response from the author of this post.


Loan Mod

Oceanside,
California,
U.S.A.
Mad Ladie

#3UPDATE Employee

Wed, September 24, 2008

Hi, I would like to clear my name by saying all i did for this Ladie is give her advise on what can be done at her time of mortgage crisis, when she found out that we charge a fee for being a third party negotiator for her, she then stated she had no money and got mad that i would not do it for free. She never had an account here due to lack of funds so we did her neither good or wrong. Please do not trust the judgment of this mad LADY

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