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  • Report:  #294000

Complaint Review: Pep Boys Lancaster Pa #23 - Lancaster Pennsylvania

Reported By:
- Lancaster, Pennsylvania,
Submitted:
Updated:

Pep Boys Lancaster Pa #23
2080 Lincoln Highway Lancaster Pa 17602 Lancaster, 17602 Pennsylvania, U.S.A.
Phone:
717-299-3335
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Beware of Pep Boys Selling junk. I bought a lifetime warranted starter at Pep Boys in August 2006 for $147.33 And have returned 4 times for replacements. What a hassle. I have a 1993 ford 7.5 L. truck the first starter I got worked 40% of the time, it spun and didn,t engage the the flywheel on most tries. The flywheel is perfect. After 2 weeks I pulled it out and took it back. Their tester said it was OK. They had none in stock but another Pep Boys Near by [Fruitville Pike] did. Their tester said it was bad. The next starter was fine but did the same thing 2 Months later. I pulled it out took it back and asked about getting my money back. They refused and told me nothing was wrong with my starter. I explained that they must have a faulty tester. After 30 minutes of hassle they gave me another one. It worked 1 month. return that one. Which lasted 5 Months Til 5/2/07 At which time I returned that one and they hassled me 45 minutes until they gave me a replacement, saying I need to bring my truck in to have it checked for the chargeing system. Which works fine. What a scam. It went out 12/22/07 after the same hassle And they finally gave me my money back. Which they said they cannot do the previous 4 times. But I'm still without my original replacement core Which cost me an extra $50 on my new starter which I bought for $180. I should have never bought the cheapest starter. I had one rebuilt, for a machine, last summer at a local shop And told him about my ordeal with Pep Boys. He said unless you test them under load you cannot test them accurately. Pep Boys dosen't test under load. Beware. They are selling junk and say they never have any problems with them yea right.

Bob

Lancaster, Pennsylvania

U.S.A.


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