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  • Report:  #1181031

Complaint Review: Pep Boys - Pasadena California

Reported By:
Richard - Pasadena , Texas,
Submitted:
Updated:

Pep Boys
5445 Fairmont Pkwy Pasadena, Texas California, USA
Web:
N/A
Categories:
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 I tried to help a friend get an oil change who suffers from slight brain damage due to a truck hitting him. Mr. Wes told me one price $ 35.00 for an oil change and then told my friend just under $70.00 dollars for the same oil change. When Mr. Wes found out my friend owned the truck he refused at first to return my own keys ( I have my friend's spare key on my key chain to help him with shopping and things like getting his truck repaired). When I said no to the $70.00 oil change Mr. Wes told me to leave the store and that I was interfearing with his sale. He told my friend he could stay and get the $70.00 oil change the same one he told me was $ 35.00. It is outrages for a person and a company to try to take advantage of any disable person and it is very sad. It was the first and LAST time either of us will go into any Pep Boys. I am not sure how Mr. Wes sleeps at night taking advantage of people like that who clearly have issues and need help. I highly suggest no one use Pep Boys for anything...thank you.



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