- Report: #996319
Complaint Review: PEPBOYS - Hicksville New York
Reported By:
WGMAC -
Levittown, New York, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
PEPBOYS
15E Old Country Road Hicksville, 11801 New York, United States of America
Phone:
516-822-7878
Web:
Categories:
Business Rating:
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PEPBOYS TRANSMISSION FLUID CHANGE AND TRANSMISSION FILTER CHANGE $188.74......THEY TOOK MY MONEY AND DIDN'T DO IT. I AM FURIOUS.... Hicksville, New York
It started on december 22 2012. Took my 2006 Honda CRV for a transmission fluid change and filter. Got home and decided to have a look at it and shore enough the transmission fluid was still black(like the old transmission fluid).
Decided to change it myself after some Youtube videos on how to change transmission fluid and ended up doing it myself. Went back to Pepboys and they told me that since I had done it myself they wouldn't give back my money. They had to check it themselves in order to issue a refund. So for a minute I though I had messed up by changing the transmission fluid myself but when I got home I realized that they also charged me for a transmission filter.
Now, if they had changed my transmission filter them the old fluid also had to be drained right? So, tomorrow I am going back there to discuss this situation...... Will not let them rip me off!!!!!!! I will put a good fight for sure. As for being a customer........never again!!!!!!I am disgusted!!!!
Decided to change it myself after some Youtube videos on how to change transmission fluid and ended up doing it myself. Went back to Pepboys and they told me that since I had done it myself they wouldn't give back my money. They had to check it themselves in order to issue a refund. So for a minute I though I had messed up by changing the transmission fluid myself but when I got home I realized that they also charged me for a transmission filter.
Now, if they had changed my transmission filter them the old fluid also had to be drained right? So, tomorrow I am going back there to discuss this situation...... Will not let them rip me off!!!!!!! I will put a good fight for sure. As for being a customer........never again!!!!!!I am disgusted!!!!
