Tracy
San Diego,#2Consumer Suggestion
Mon, September 22, 2008
I had the same problem. I kept calling and I finally got someone on the phone who canceled my account. Then, I got charged $5.95 and I thought it was a fluke until it happened again. I called again got a recording that stated to "leave a message", but the message box was full and it hung up on me. I called back and someone answered. The person stated the $5.95 was for a monthly newsletter (which I never received and never ordered). I called my bank and they issued me credits for everything and they are closing my account and giving me a new card. It's a bit of a hassle, but I think it's worth it. By the way the telephone number is (888) 289-8740.