- Report: #297045
Complaint Review: Personal Voice - Clearwater Florida
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Author Confirmed
Why?
Personal Voice
16807 US Highway 19 N Clearwater, 33764 Florida, U.S.A.
Phone:
800-997-9656
Web:
N/A
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Personal Voice online scam for voicemail box billed via third party on your phone bill via ESBI Clearwater Florida
They hid their services in a credit card application form. Apparently when you sign up for this card. The phone company is asked to charge you for a voice mail box with Personal Voice. The charge is listed under ESBI (Enhanced Services Billing Inc.). There is no verification that the person filling out the online form want's the voice mail box or is infact the actual person themselves filling out the online form. The website they gave me for the credit card is http://www.mytryceracard.com/ but there is nothing on this site about a credit card. I called and was told that the only way to prevent this in the future is to call the phone company and block the billing.
For Verizon customer try emailing [email protected] include both the billing telephone number on the top of the bill and the account number. Ask for the entire account to be blocked (no 3rd party billing).
Also Fill out a complaint with the FTC (Federal Trade Commision) at https://rn.ftc.gov/pls/dod/wsolcq$solcq.actionview
Lisa
Timonium, Maryland
U.S.A.
For Verizon customer try emailing [email protected] include both the billing telephone number on the top of the bill and the account number. Ask for the entire account to be blocked (no 3rd party billing).
Also Fill out a complaint with the FTC (Federal Trade Commision) at https://rn.ftc.gov/pls/dod/wsolcq$solcq.actionview
Lisa
Timonium, Maryland
U.S.A.
1 Updates & Rebuttals
Lisa
Timonium,Maryland,
U.S.A.
If you are also a victim of Personal Voice or Platinum Benefits Group...
#2Author of original report
Mon, January 07, 2008
My final call to Personal Voice they said that the credit card company was Platinum Benefit Group who's address just so happens to be the same as Personal Voice. If you are a victim of an internet site scam you may consider going to IC3.com to also file a complaint. If you do, my advice... no ranting here. Be precise, detailed and professional.
